At a Glance
- Tasks: Support critical cloud systems and resolve technical issues with a focus on VMware technologies.
- Company: Award-winning tech firm recognised for security and compliance excellence.
- Benefits: Inclusive workplace, career development in cloud technologies, and opportunity for security clearance.
- Other info: Opportunities for growth in cloud and infrastructure technologies.
- Why this job: Join a dynamic team and make an impact in a secure environment.
- Qualifications: Strong VMware experience and problem-solving skills required.
The predicted salary is between 40500 - 49500 £ per year.
- 3rd or 4th Line Cloud Support Engineer
- Must have an Active DV Clearance
Responsibilities
- Respond to escalations from 2nd Line support teams.
- Monitor systems using event management tooling and resolve incidents.
- Perform change activities in line with defined processes.
- Support lifecycle management of platforms to maintain vendor supportability.
- Carry out readiness assessments for new services entering production.
- Produce and maintain technical documentation and support materials.
- Provide technical leadership across support activities where required.
Skills and Experience
- Strong experience across VMware stack including v Center, ESXi, NSX, and VCF.
- Experience supporting Horizon VDI environments.
- Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM.
- Understanding of physical networking concepts.
- Strong problem solving and analytical skills.
- Ability to take ownership of technical issues and lead resolution.
Desirable Experience
- Experience with cloud administration such as v Cloud Director.
- Exposure to event monitoring tools such as SCOM or Aria Operations.
- Automation and scripting using Power Shell.
- Server administration across Windows Server environments.
- Experience with software distribution tools such as MECM.
- Additional Information
- Work within a secure environment supporting critical systems.
- Opportunity to develop across cloud and infrastructure technologies.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply.
Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks.
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations.
Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
An award-winning organisation, having secured the prestigious Queens Award for
Enterprise: International Trade over multiple years.
We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported.
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply.
If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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3rd or 4th Line Cloud Support Engineer in Basingstoke employer: LA International Computer Consultants Ltd
LA International Computer Consultants Ltd is an exceptional employer located in South Yorkshire, offering a dynamic work culture that prioritises employee well-being and professional growth. With a commitment to compliance and accuracy, the company provides comprehensive training and development opportunities, ensuring that employees are equipped with the skills needed to excel in their roles. Joining our team means being part of a supportive environment where your contributions are valued, and you can make a meaningful impact on the payroll operations for a large workforce.
Contact Details:
LA International Computer Consultants Ltd Recruitment Team
