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- Tasks: Lead IT Service Management, focusing on pragmatic process improvement and compliance.
- Company: Join a government body dedicated to enhancing IT services.
- Benefits: Competitive pay rate of £650-750 per day and flexible work location.
- Why this job: Make a real impact in IT service management while working in a supportive environment.
- Qualifications: Experience in Asset Management, CMDB, Tooling implementations, and stakeholder management required.
- Other info: SC Clearance is necessary; ideally active but open to lapsed.
The predicted salary is between 46800 - 54600 £ per year.
I’m partnered exclusively with a government body, looking for a seasoned Head of IT Service Management to mature processes with a pragmatic approach, rather than ITIL by the book. Pay Rate: £650-750 per day Inside IR35 Location: Birmingham or Leeds (3 days a week in office) Length: 6 Months initially SC Clearance required (Ideally active, open to lapsed) You’ll need experience in Asset Management, CMDB and Tooling implementations, as well as being well versed in managing stakeholders and suppliers within a SIAM environment. Focusing on compliance will also be key. Sound like you? Please apply directly for more detail!
Head of IT Service Management employer: La Fosse
Contact Detail:
La Fosse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Service Management
✨Tip Number 1
Make sure to highlight your experience with Asset Management and CMDB in your conversations. These are crucial areas for the Head of IT Service Management role, and demonstrating your expertise will set you apart.
✨Tip Number 2
Familiarize yourself with the specific compliance requirements relevant to government bodies. Showing that you understand the regulatory landscape can give you an edge during discussions.
✨Tip Number 3
Prepare examples of how you've successfully managed stakeholders and suppliers in a SIAM environment. Real-world scenarios can illustrate your pragmatic approach to IT service management.
✨Tip Number 4
If you have SC Clearance, make sure to mention it upfront. If it's lapsed, be ready to discuss your plans for reactivation, as this is a key requirement for the role.
We think you need these skills to ace Head of IT Service Management
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Head of IT Service Management position. Highlight your experience with Asset Management, CMDB, and Tooling implementations in your application.
Tailor Your CV: Customize your CV to reflect your pragmatic approach to IT service management. Emphasize your experience in managing stakeholders and suppliers within a SIAM environment, as well as your focus on compliance.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your relevant experience and explains why you are the ideal candidate for this role. Mention your familiarity with SC Clearance and your willingness to work in Birmingham or Leeds.
Review and Submit: Before submitting your application, review all documents for clarity and accuracy. Ensure that your application reflects your qualifications and aligns with the job description provided by the government body.
How to prepare for a job interview at La Fosse
✨Show Your Pragmatic Approach
Since the role emphasizes a pragmatic approach over strict ITIL adherence, be prepared to discuss specific examples where you've successfully implemented processes in a flexible manner. Highlight your ability to adapt frameworks to meet real-world challenges.
✨Demonstrate Stakeholder Management Skills
Given the importance of managing stakeholders and suppliers in a SIAM environment, come ready with examples of how you've effectively engaged with various stakeholders. Discuss strategies you've used to align their needs with IT service management goals.
✨Highlight Your Experience with Asset Management and Tooling
Make sure to detail your experience with Asset Management, CMDB, and tooling implementations. Be specific about the tools you've used and the impact they had on service delivery and compliance.
✨Prepare for Compliance Discussions
Compliance is a key focus for this position. Brush up on relevant regulations and standards, and be ready to discuss how you've ensured compliance in previous roles. This will demonstrate your understanding of the regulatory landscape.
