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- Tasks: Lead a global ServiceNow transformation across 20 countries and 20k users.
- Company: Join a dynamic team driving IT service management change in a fast-paced environment.
- Benefits: Enjoy competitive pay, flexible work arrangements, and the chance to make a real impact.
- Why this job: Be at the forefront of a high-impact project that optimises IT services and drives innovation.
- Qualifications: Must have proven experience in ServiceNow project management and ITSM transformations.
- Other info: Immediate start available for seasoned professionals ready to thrive under pressure.
The predicted salary is between 66000 - 84000 £ per year.
Location: London - 2 days on site
Contract: 6 months
Rate: £550-600 Outside IR35
This is a global implementation across 20 countries, multi-language, c. 20k users initially. Aggressive timeframes, only suitable for seasoned ServiceNow interims comfortable with high pressure. Immediate start.
We’re on the lookout for an experienced ServiceNow Project Manager to lead a critical ServiceNow transformation. This is a fantastic opportunity to drive change, optimise IT service management, and deliver real value in a dynamic environment.
What You’ll Do:
- Lead end-to-end ServiceNow transformation, ensuring seamless delivery.
- Manage project scope, timelines, risks, and stakeholder expectations.
- Collaborate with BA, Test Lead, and Service Design teams to ensure successful implementation.
- Work closely with technical teams to align business needs with ServiceNow capabilities.
- Drive best practices in ITSM, Agile, and change management.
What You Bring:
- Proven ServiceNow project management experience.
- Strong background in ITSM transformations.
- Excellent stakeholder management & leadership skills.
- Experience with Agile, Waterfall, or hybrid delivery methodologies.
- Ability to navigate complex organisations and drive adoption.
Ready to lead a game-changing ServiceNow transformation? Apply now or DM me to discuss!
ServiceNow Senior PM employer: La Fosse Academy
Contact Detail:
La Fosse Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Senior PM
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend local meetups or online webinars to connect with others who have experience in similar roles. This can help you gain insights and potentially get referrals for the position.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in ServiceNow. Being knowledgeable about recent features and best practices will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 3
Prepare to discuss specific examples of your past project management experiences, especially those involving ITSM transformations. Highlight your ability to manage risks and stakeholder expectations effectively.
✨Tip Number 4
Showcase your leadership skills by sharing how you've successfully led teams through high-pressure situations. Be ready to explain your approach to driving change and ensuring successful implementation in complex environments.
We think you need these skills to ace ServiceNow Senior PM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your specific experience with ServiceNow project management. Focus on relevant projects where you led transformations, managed stakeholders, and delivered results under pressure.
Craft a Compelling Cover Letter: In your cover letter, emphasise your proven track record in ITSM transformations and your ability to work in high-pressure environments. Mention your familiarity with Agile and Waterfall methodologies, as well as your leadership skills.
Showcase Relevant Achievements: Include quantifiable achievements in your application that demonstrate your impact in previous roles. For example, mention how you improved service delivery or increased user adoption rates in past ServiceNow implementations.
Highlight Stakeholder Management Skills: Since the role requires excellent stakeholder management, provide examples of how you've successfully collaborated with various teams and managed expectations in complex organisations.
How to prepare for a job interview at La Fosse Academy
✨Showcase Your ServiceNow Expertise
Be prepared to discuss your previous experience with ServiceNow projects in detail. Highlight specific transformations you've led, the challenges you faced, and how you overcame them. This will demonstrate your capability to handle the high-pressure environment described in the job.
✨Emphasise Stakeholder Management Skills
Since the role requires excellent stakeholder management, come equipped with examples of how you've successfully managed diverse stakeholders in past projects. Discuss your approach to aligning their expectations with project goals, especially in complex organisations.
✨Demonstrate Agile and ITSM Knowledge
Familiarise yourself with Agile methodologies and IT service management best practices. Be ready to explain how you've applied these principles in your previous roles, particularly in driving change and optimising IT service delivery.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think of situations where you had to manage tight deadlines or navigate conflicts within teams, and be ready to articulate your thought process and decision-making.
