La Bottega Collective in London is seeking a Customer Service Specialist to oversee end‑to‑end support for hotel clients across La Bottega and Vanity Group. You will coordinate orders, queries and returns, ensuring UK customers receive accurate updates and timely deliveries.
Reporting to the Supply Chain Manager, you will work with Sales and 3PL partners, manage SAP/CSV order entries, and maintain strong relationships with stakeholders while upholding SLA commitments and exceptional service
Luxury Hospitality Customer Success Specialist (UK & EU) employer: La Bottega Collective
La Bottega Collective is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration within the luxury hospitality sector. Employees benefit from competitive salaries, a commission structure, and opportunities for professional growth through hands-on experience and cross-functional collaboration. The company's commitment to excellence and strong brand values ensures that team members are equipped with the tools and knowledge needed to thrive in their roles, making it a rewarding place to build a career.
