At a Glance
- Tasks: Manage SAP systems and support ERP platforms to ensure stability and security.
- Company: Join L3Harris, a leader in innovative technology across various domains.
- Benefits: Enjoy flexible hours, generous holiday, private medical insurance, and a strong pension scheme.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Be the go-to expert for SAP and make a real impact on business operations.
- Qualifications: Experience with SAP ECC6 and strong problem-solving skills required.
The predicted salary is between 33075 - 40425 £ per year.
About this opportunity and L3Harris UK Operating at 11 sites in the United Kingdom, L3Harris supports Britain's mission to secure and strengthen the country by delivering sovereign innovation across the space, air, land, sea and cyber domains. In the land domain, our T7 and T4 multi-mission robots deliver next-generation remote capabilities and uncompromised performance. We design and manufacture world-leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism.
The Global Technology and Business Solutions department (EMEA region), functions as a high-performance hub that delivers core IT capabilities across our organisation. We focus on measurable outcomes, leveraging standardized processes, data-driven decision making and customer-centric delivery to support innovation and growth.
We are seeking an experienced SAP support analyst to manage an organisation's SAP landscape (SAP ECC6) and oversee the support work with other ERP platforms across the business. This role combines hands-on SAP expertise, ensuring ERP systems are stable, secure, and aligned with business objectives. The role will act as the primary point of contact for ERP-related initiatives, working closely with business stakeholders, external vendors, and internal IT teams. In addition to co-ordinating SAP support and development activities, the role will oversee other ERP applications used within the organisation and manage the relationship and tickets processed with external vendors (Sage 200, Infor Evolution).
A few of our employee benefits are:
- Half day finish on a Friday
- 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days
- Private medical insurance with optional family cover
- Pension scheme of up to 8% employer contribution
- Life Assurance 4x salary (flexible up to 10x)
- Group income protection
- Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme, travel insurance and electric car scheme
- Employee Family Assistance Program providing mental health and wellbeing support
- Professional membership reimbursement (discretionary)
What the role will involve The responsibilities of your role will include the following:
- Act as the technical and functional lead for the linux-based, SAP ECC6 environment
- Provide SAP support activities including incident management, root cause analysis, and system improvements
- Provide guidance across SAP modules such as FI/CO, MM, SD, PP, or other relevant areas
- Ensure SAP platforms meet business, security, and compliance requirements
- Provide oversight of ERP platforms, ensuring alignment with business processes
- Support integrations between SAP and other business systems
- Support ERP-related projects, including upgrades, enhancements, and system integrations
- Work with stakeholders to translate business requirements into technical solutions
- Ensure effective incident, problem, and change management processes are in place
- Promote knowledge sharing and maintain system documentation and support procedures
- Manage relationships with SAP partners, support providers, and ERP vendors
- Act as the primary liaison between IT and business units regarding ERP capabilities and improvements
- Coordinate external consultants and implementation partners when required
- To maintain SOX compliance, oversee SAP security roles, access controls, and compliance processes
- Ensure ERP systems meet audit, regulatory, and governance requirements
- Support business continuity and disaster recovery planning for ERP platforms
What you'll bring The role requires the following experience and skills:
- To maintain SOX compliance, oversee SAP security roles, access controls, and compliance processes
- Ensure ERP systems meet audit, regulatory, and governance requirements
- Support business continuity and disaster recovery planning for ERP platforms
Important to know Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance.
IT Help Desk Support Analyst in Tewkesbury employer: L3Harris Technologies
L3Harris is an exceptional employer, offering a dynamic work environment in Brighton that fosters innovation and collaboration within the aerospace sector. With a strong commitment to employee well-being, we provide generous benefits such as flexible working hours, extensive holiday allowances, and comprehensive health insurance options. Our focus on professional development ensures that team members have ample opportunities for growth and advancement, making L3Harris a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land IT Help Desk Support Analyst in Tewkesbury
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what L3Harris Technologies values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges L3Harris Technologies might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at L3Harris Technologies!
✨Direct Apply to L3Harris Technologies
Let's not forget to apply directly through the L3Harris Technologies website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Help Desk Support Analyst in Tewkesbury
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at L3Harris Technologies.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at L3Harris Technologies. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at L3Harris Technologies
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
