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For Companies At a Glance
- Tasks: Manage client orders and provide exceptional customer service in a supportive team.
- Company: Join Searches UK, a passionate and inclusive property conveyancing company.
- Benefits: Enjoy competitive pay, 25 days holiday, and a healthcare scheme.
- Why this job: Be part of a fun culture while making a real impact in property transactions.
- Qualifications: Strong communication skills and IT proficiency are essential.
- Other info: Flexible remote work with opportunities for career growth.
The predicted salary is between 12000 - 15000 £ per year.
At Searches UK, our mission is to make conveyancing the easy part of buying and selling property, and this drives everything we do. Our business and our people have our values in common; Passionate, Curious, Driven and Unified, and because of this we have a culture that is kind, supportive, fun and inclusive. Searches UK is a great place to work, if you are driven by continuous improvement and passionate about property then why not join the team.
THE PURPOSE OF OUR CONVEYANCING SEARCH SPECIALIST
As a Conveyancing Search Specialist, you will be part of a team who are responsible for overseeing the receipt of orders from clients, the process of the same through various online ordering platforms, keeping clients updated on the progress of their orders and returning the same to clients once complete. You will be expected to be able to work under pressure and be self‑motivated, working closely with other members of the team to ensure smooth communication and thorough updates of orders as they progress. You will need to have excellent communication skills as there will be a good deal of interaction with both new, existing, and potential clients, many of whom will be experiencing stress and tight deadlines in their own workloads. Full training will be provided to ensure that you are equipped with the necessary information to carry out the role to the highest standards, including product information and IT training, as well as the more standard risk and compliance training such as Data Protection, Equality & Diversity, Anti‑Bribery, etc.
THIS IS WHAT YOU WILL BE DOING AS CONVEYANCING SEARCH SPECIALIST
- Taking responsibility for your own department within the administrative team, managing your daily tasks and time effectively to meet our SLA agreements.
- Gaining a clear understanding of individual clients businesses and requirements.
- Listening to client requirements and acting accordingly to ensure that these are met within a timely, professional, and friendly manner.
- Providing exceptional customer service at all times.
- Liaising with suppliers and colleagues to chase search results and keep the clients updated.
- Respond to incoming email and phone enquiries with a view to developing, maintaining, and expanding relationships with existing clients.
- Advising new and existing clients on product information and forthcoming product developments and promotions.
HERE ARE THE SKILLS AND EXPERIENCE YOU NEED TO BE SUCCESSFUL IN THIS ROLE
- Good communication is of vital importance.
- Exceptional client‑facing and interpersonal skills.
- IT skills, in particular, Word, PowerPoint, Excel, Outlook.
AND HERE ARE SOME OF THE PERSONAL ATTRIBUTES THAT WOULD FIT THIS ROLE AND FIT OUR BUSINESS
- Commercially minded.
- Strong analytical skills with attention to detail.
- Passionate about delivering an excellent service.
- Driven to achieve results.
- Curious to challenge the status quo.
- Unified, working together towards the same goal.
Hours Required
This is a part‑time opportunity of 22.5 hours per week, specifically to cover Mondays, Tuesdays, and Wednesdays. Our working hours are 9am – 5pm, although if you are interested in the role and would like to work shorter hours on these three days (ie. 5 hours per day) please let us know in your application. We are happy to offer this as a remote role, but please note there will be a requirement to travel to the Shoreham by Sea office approx. twice yearly.
In addition to a competitive salary, we offer 25 days holiday (pro rata), a contributory pension, and a healthcare scheme with Simply Health. We have regular communication events, yearly award ceremonies, and we have achieved Gold standard for Investors in People.
We look forward to hearing from you!
Location: Remote - likely twice a year travel required to Shoreham by Sea
Hours: 22.5 hours per week - Monday, Tuesday and Wednesday
Salary: £15,060 (FTE 25,100)
Previous Experience: You may have experience of the following: Conveyancing Administrator, Property Searches Coordinator, Conveyancing Support Officer, Search Processing Administrator, Legal Search Assistant, Property Services Administrator, Client Services Coordinator (Conveyancing), Conveyancing Operations Assistant, Customer Support Executive.
Conveyancing Search Specialist (part time) in Shoreham-by-Sea employer: L MD galerie
Contact Detail:
L MD galerie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conveyancing Search Specialist (part time) in Shoreham-by-Sea
✨Tip Number 1
Get to know the company culture before your interview. Since Searches UK values passion, curiosity, and being driven, think about how you can showcase these traits in your conversations. We want to see that you’re not just a fit for the role, but also for our team!
✨Tip Number 2
Practice your communication skills! As a Conveyancing Search Specialist, you'll be interacting with clients who might be under stress. Show us that you can handle tough conversations with ease and professionalism. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be prepared to discuss your IT skills, especially with tools like Word, Excel, and Outlook. We love tech-savvy candidates! Brush up on your knowledge and maybe even bring examples of how you've used these tools effectively in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Searches UK. Don’t miss out on this opportunity!
We think you need these skills to ace Conveyancing Search Specialist (part time) in Shoreham-by-Sea
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for property and conveyancing in your application. Share any relevant experiences or interests that highlight your passion, as we love to work with people who are genuinely excited about what they do!
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and attributes mentioned in the job description. We want to see how you fit into our values of being passionate, curious, driven, and unified.
Highlight Communication Skills: Since this role involves a lot of client interaction, emphasise your communication skills. Share examples of how you've successfully managed client relationships or resolved issues in the past, as this will show us you're the right fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our supportive and fun culture!
How to prepare for a job interview at L MD galerie
✨Know the Company Inside Out
Before your interview, take some time to research Searches UK. Understand their mission, values, and what makes them unique in the conveyancing industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their passionate and driven team.
✨Showcase Your Communication Skills
As a Conveyancing Search Specialist, excellent communication is key. Prepare examples from your past experiences where you've successfully interacted with clients or colleagues. Highlight how you managed stress and tight deadlines while maintaining professionalism and friendliness.
✨Demonstrate Your IT Proficiency
Since the role requires good IT skills, brush up on your knowledge of Word, PowerPoint, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles to enhance productivity and efficiency, especially in client-facing situations.
✨Emphasise Your Passion for Property
Let your enthusiasm for the property sector shine through during the interview. Share any relevant experiences or insights that demonstrate your curiosity and drive to improve processes within the conveyancing field. This will resonate well with their culture of continuous improvement.
