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For Companies At a Glance
- Tasks: Manage on-site hire functions and build strong client relationships.
- Company: Join Lynch, a leader in plant hire and haulage with over 40 years of experience.
- Benefits: Enjoy competitive pay, ongoing learning, gym subsidies, and generous holiday.
- Other info: Be part of a collaborative team with great career development opportunities.
- Why this job: Make a real impact in the construction industry while driving growth and service excellence.
- Qualifications: Experience in construction and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
At Lynch, we've been supporting the UK construction industry with reliable plant hire and haulage solutions for over 40 years. Known for our personal service, safety-first approach, and sustainable innovation, we pride ourselves on building long-term partnerships that deliver real value.
We're looking for an In-Plant Hire Controller to act as a key stakeholder embedded within one of our major customer frameworks, representing Lynch Plant Hire & Haulage Ltd on-site. This is a high-impact, relationship-driven role where responsiveness, commercial awareness, and collaboration are critical to success.
What you'll do
- Take ownership of the on-site hire function, ensuring service excellence and commercial growth.
- Build and maintain strong, robust relationships with the client hire desk and key stakeholders.
- Drive account spend growth year on year (minimum 15%).
- Support and lead on Joint Venture tender submissions.
- Respond to all enquiries within 15 minutes in line with framework KPIs.
- Close out customer queries and disputes within 24 hours of receipt.
- Produce and present accurate monthly spend reports.
- Identify and share new sales opportunities with the Sales & Marketing Director.
- Promote new product innovations aligned to our four strategic pillars.
- Attend quarterly Sales meetings and provide performance updates.
- Champion a true One Team ethos between Lynch and client teams.
What we're looking for
We're looking for a proactive, commercially focused professional who thrives in a fast-paced environment and takes full accountability for performance.
You’ll bring:
- Exceptional verbal and written communication skills.
- Integrity, enthusiasm and strong personal drive.
- A passion for customer service and long-term relationship management.
- The ability to collaborate and influence multiple stakeholders.
- Strong organisational skills with the ability to manage competing priorities.
- A proactive mindset focused on continuous improvement.
- A commitment to delivering on KPIs and commercial objectives.
Qualifications & Experience
Your areas of knowledge and expertise that matter most:
- Experience within the construction industry (essential).
- Strong knowledge of plant and hire operations.
- Proven ability to work in a KPI-driven, fast-paced environment.
- A track record of driving efficiencies and commercial growth within a key account.
What you'll get
- A role with purpose and opportunity to directly influence account growth.
- A collaborative and inclusive environment.
- Ongoing learning and development opportunities.
- £250 'Love to Learn' voucher each year to support your personal growth and learning goals.
- One Volunteer Day per year to spend helping a cause that you care about.
- Subsidised gym membership - we'll cover 50% of your monthly cost (subject to criteria).
- 25 days' holiday + bank holidays.
- Enhanced maternity and paternity leave.
- Regular team socials and events.
At Lynch, our people are our greatest asset. We invest in developing talent and building long-term careers, creating an exceptional people experience that drives performance for our customers, our communities, and our planet. We believe in transparency, collaboration, and delivering on our commitments. Join us and play a key role in strengthening one of our most important strategic partnerships while helping us continue to Build Britain's Infrastructure.
Ready to Apply?
If you're ready to take ownership of a strategic on-site account and drive service excellence and growth, we'd love to hear from you. Send us your CV or apply online today.
In-Plant Hire Controller in Inverness employer: L Lynch Plant Hire & Haulage Limited
Contact Detail:
L Lynch Plant Hire & Haulage Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Plant Hire Controller in Inverness
✨Tip Number 1
Network like a pro! Get out there and connect with people in the construction industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Be proactive in your approach! If you see a job you like, don’t just apply through the usual channels. Reach out directly to the hiring manager or someone in the team. A friendly email expressing your interest can make you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. When you walk into that interview, show them you’re not just another candidate – you’re the perfect fit for their team!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace In-Plant Hire Controller in Inverness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the In-Plant Hire Controller role. Highlight your experience in the construction industry and any relevant plant hire operations. We want to see how your skills align with our needs!
Showcase Your Communication Skills: Since this role is all about building relationships, emphasise your exceptional verbal and written communication skills. Share examples of how you've successfully managed stakeholder relationships in the past. We love a good story!
Demonstrate Your Proactivity: We’re looking for someone who takes initiative. In your application, mention specific instances where you’ve driven efficiencies or commercial growth. Show us that you’re not just reactive but proactive in your approach!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at L Lynch Plant Hire & Haulage Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of plant hire operations and the construction industry. Familiarise yourself with Lynch's services and their approach to customer relationships. This will help you demonstrate your understanding of the role and how you can contribute to their success.
✨Showcase Your Communication Skills
As an In-Plant Hire Controller, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed relationships in the past. Be ready to discuss how you handle enquiries and resolve disputes quickly, as this aligns with their KPIs.
✨Demonstrate Your Proactive Mindset
Lynch values a proactive approach, so come prepared with ideas on how you can drive account growth and improve service excellence. Think about specific strategies you've used before to achieve commercial growth and be ready to share those during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations, such as managing competing priorities or responding to customer queries. Practice articulating your thought process and decision-making skills, as this will show your capability to thrive in a fast-paced environment.