Trade & Labour Resourcer in Hemel Hempstead

We are hiring a Workforce Labour Resourcer based in Hemel Hempstead. Full-time | Office-based.

At Lynch, we have been supporting the UK construction industry with reliable plant hire and workforce solutions for over 40 years. Known for our personal service and sustainable approach, we are proud to do things differently. People are at the heart of what we do.

We are looking for a Workforce Labour Resource Administrator to join our Workforce team and play a key role in supporting the recruitment, onboarding, and coordination of skilled Labour and Plant Operatives across projects nationwide. This role suits a highly organised, proactive individual who thrives in a fast-paced, people-focused environment.

What you’ll do:

• Manage the end-to-end induction process for internal and external personnel.
• Develop a strong understanding of our fleet, labour trades, and industry competencies.
• Accurately input and maintain data within internal systems and workforce apps.
• Handle confidential information in line with GDPR and company policies.
• Manage inbound and outbound calls with external site personnel.
• Build and maintain strong relationships with internal teams and external stakeholders.
• Support workforce planning to ensure timely placement of Operatives against project needs.
• Manage customer expectations through professional phone and email communication.
• Act as a key link between Workforce Managers, site teams, and project management teams.
• Promote clear, consistent communication across all stakeholders.
• Proactively identify and help resolve operational challenges.
• Grow and maintain the labour candidate database in line with agreed KPIs.

What we’re looking for:

• A confident, independent self-starter with a proactive mindset.
• Strong decision-making skills and the ability to work under pressure.
• Exceptionally high attention to detail with a right-first-time approach.
• Results-driven team player who enjoys working towards shared targets.
• Strong communicator across phone, email, and systems in a high-volume environment.
• Comfortable working across multiple stakeholders and priorities.

Knowledge & Experience:

• Good working knowledge of Microsoft Excel.
• Previous administration or document control experience (desirable).

What you’ll get:

• A role with purpose and the opportunity to make a real impact.
• A collaborative, inclusive, and supportive working environment.
• Ongoing learning and development opportunities.
• £250 Love to Learn voucher each year to support your personal development.
• One Volunteer Day per year to support a cause you care about.
• Subsidised gym membership - we will cover 50% of your monthly cost (subject to criteria).
• Enhanced maternity and paternity leave.
• Mental health and wellbeing support programmes.
• Regular team socials and events.

At Lynch, our people are our greatest asset. We invest in the skills, wellbeing, and futures of our colleagues because we believe an exceptional people experience drives better outcomes for our customers, our communities, and our planet. We trust and respect one another, and we are committed to creating a safe, inclusive workplace where everyone is heard, valued, and empowered to make a difference. Join a team that’s proud to help our customers build Britain’s infrastructure.

Ready to apply: If you’re ready to build a career in workforce coordination and recruitment within a growing, industry-leading business, we’d love to hear from you.