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- Tasks: Manage the service department and ensure top-notch customer service.
- Company: Join Lynch, a family-owned business dedicated to making a positive impact in construction.
- Benefits: Enjoy flexible working options and a supportive, inclusive environment.
- Why this job: Be part of a passionate team focused on excellence and making a difference.
- Qualifications: Experience in management and knowledge of Microsoft Excel required.
- Other info: We value diversity and welcome enquiries from everyone.
The predicted salary is between 36000 - 60000 £ per year.
Required in: London Depot (Hemel Hempstead)
Purpose: To manage the service department effectively.
As a key influencer across the Lynch team this role will help implement and embed the company vision and behaviours across all that we do. Our vision is about \’being the best\’ at all that we do and enabling our great people to be the best they can be. To achieve this, we need to focus on delivering the highest service and focusing on getting things \’right first time\’, to support this we need to attract the best people who share our values for success and our passion for making an impact on tomorrows future.
This role is vital for ensuring our behaviours become real and are prioritised to enable our success:
CAN DO – It\’s our positive attitude that achieves our can-do approach. We work together as one team to deliver solutions to our challenges.
PASSION – We achieve right first time by having pride and enthusiasm. Being passionate empowers us to deliver an industry leading service to our customers.
ONE TEAM – We put the success of the team ahead of any personal gain. By communicating effectively, we support our colleagues and exceed our customers\’ expectations.
RESPECT – We trust and respect our colleagues, and our customers. We have integrity and create inclusive environments creating a healthy, safe, and fun workplace.
Reporting Lines:
You will report into the Depot Manager
Focus areas of the role:
The success of the role will be measured against the effective implementation of the following focus areas:
Checking of hire equipment (Service Red Pen Checks)
Managing major and minor repairs to ensure highest equipment availability
Keeping statutory training up to date
Ensuring workshop and yard compliance
Processing workshop staff timesheets
Ensure regular communications with staff regarding performance targets, objectives, and the group\’s activities
Cost analyst: Analyse the weekly purchase order report, to cost save and highlight overspending across the depot.
Assisting in the recruitment of workshop fitters as required
Success enablers:
To be successful in this role you will need the following skills, behaviours, and abilities:
Team player
Driven, organised and focused individual
Exceptional organisational skills
Health & Safety mindset
Education & Qualifications/Experience
Knowledge of Microsoft Excel
Experience in management role
We are recruiting for a depot service manager to manage the service department effectively.Welcome to our family, we really appreciate you taking the time to consider joining our amazing team. Our people are at the heart of our business, and you will be a vital member to help us continue to grow and develop as a business.
We have a really exciting future here at Lynch and our expectations are very high, we believe in providing the highest standards of customer service, with a focus on getting things \’right first time\’ and we are really excited to meet the best people who have the skills and passion to help us achieve our full potential, thank you.
What\’s our why:
We are passionate about making the construction industry the career of choice and we will do this by creating the greatest people experience here at Lynch, which results in better performance for our customers, our society, and our planet.
We have the potential to impact the world we live in, and we plan to make that impact a positive one for all who work for and with us.
Our culture
As a family-owned business we pride ourselves on our inclusive environments that drive fun, wellbeing, and high performance across all that we do. You really are joining a family and not just a business.
We welcome enquiries from everyone and value diversity in our workforce.
Flexible Working
You are welcome to ask about flexibility at interview stage.
Reasonable Adjustments
Please contact us if you need any adjustments during the recruitment process.
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Depot Service Manager employer: L Lynch Plant Hire & Haulage Limited
Contact Detail:
L Lynch Plant Hire & Haulage Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Service Manager
✨Tip Number 1
Familiarise yourself with the company's vision and values. Understanding Lynch's focus on teamwork, passion, and respect will help you align your approach during interviews and discussions, showcasing that you are a perfect fit for their culture.
✨Tip Number 2
Highlight your experience in managing service departments or teams. Be prepared to discuss specific examples of how you've successfully implemented processes that improve efficiency and customer satisfaction, as these are key aspects of the role.
✨Tip Number 3
Demonstrate your knowledge of health and safety regulations relevant to the construction industry. Being able to speak confidently about compliance and safety measures will show that you take these responsibilities seriously, which is crucial for this position.
✨Tip Number 4
Prepare to discuss your analytical skills, particularly in relation to cost-saving initiatives. Be ready to share examples of how you've identified overspending and implemented strategies to optimise costs, as this will be an important part of your role.
We think you need these skills to ace Depot Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Depot Service Manager position. Tailor your application to highlight how your experience aligns with their focus areas.
Showcase Relevant Experience: In your CV and cover letter, emphasise your management experience and any relevant skills, such as organisational abilities and a health & safety mindset. Use specific examples to demonstrate how you've successfully managed teams or projects in the past.
Align with Company Values: Make sure to reflect the company's values in your application. Use phrases like 'can-do attitude', 'team player', and 'passion for service' to show that you share their vision and behaviours.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at L Lynch Plant Hire & Haulage Limited
✨Show Your Team Spirit
As a Depot Service Manager, being a team player is crucial. During the interview, share examples of how you've successfully collaborated with others to achieve common goals. Highlight your ability to put the team's success ahead of personal gain.
✨Demonstrate Your Passion
The company values passion and enthusiasm. Be prepared to discuss what drives you in your work and how that translates into delivering exceptional service. Share specific instances where your passion led to positive outcomes.
✨Highlight Your Organisational Skills
Exceptional organisational skills are key for this role. Discuss your methods for managing multiple tasks and priorities effectively. Provide examples of how you've maintained high standards in previous positions, especially in a management context.
✨Emphasise Health & Safety Awareness
Given the focus on health and safety, be ready to talk about your experience in maintaining compliance and ensuring a safe working environment. Mention any relevant training or certifications you have that demonstrate your commitment to health and safety standards.
