London Office - 13 Month FTC - Staffing Manager/ Staffing Specialist London (Sector and General[...]

About L.E.K. Consulting. L.E.K. Consulting is a global management consulting firm that uses deep industry expertise and rigorous analysis to help business leaders achieve practical results with real impact. The firm advises and supports global companies that are leaders in their industries, including the largest private and public sector organizations, private equity firms and emerging entrepreneurial businesses. Founded more than 35 years ago, L.E.K. employs more than 2,200 professionals across the Americas, Asia-Pacific and Europe.

Role

The Staffing / Resource Manager will play a critical role on our staffing team to ensure staffing and team utilisation is managed effectively in a high-paced, ever-changing environment. This position will be responsible for working across our 5 European offices to define and implement creative solutions to staffing needs while ensuring that both business and talent development needs are met. This role intersects People and Operations, sitting within the staffing team and will report to the Director of Staffing and Commercial Planning. This role will require the ability to manage multiple senior stakeholders as well as interact and build trusted relationships across all levels of the firm.

Responsibilities

• Manage work assignments of consulting staff to match the needs of our clients, the firm, and professional/development goals of consulting staff.
• Establish strong working relationships with senior leadership to successfully address all components related to staffing client engagements.
• Proactively identify and bring solutions to staffing situations as they arise.
• Proactively identify and address resource scheduling issues, employees’ hours, case and staff performance issues.
• Monitor project budgets and ensure that proper resource levels and timelines are adhered to.
• Maintain weekly staffing sheet as a business management tool with proper revenue recognition and accuracy.
• Support workforce planning for the US offices by identifying any trends or gaps in staff levels; make recommendations for adjustments needed to ensure appropriate staffing model to meet business needs.
• Proactively work with Partners to develop and maintain sector talent initiatives and goals.
• Maintain and provide information about current and future client engagements.
• Serve as a point of contact regarding various employee issues and concerns; establish strong working relationships with consulting staff.
• Participate in performance management/career development meetings to better understand consultants’ individual development needs and strengths.
• Work with the Career Development team to ensure staff allocations align with their development needs and goals.
• Cover team members within the team when they’re on leave.

Qualifications

• Bachelor’s degree required.
• 3-5 years of Management, Operations, Talent Management or similar experience.
• Proven ability to build strong relationships with a range of stakeholders.
• Demonstrated experience and understanding of business financials.
• Experience in professional services firm preferred.
• Candidate should possess the ability to analyze complex situations, have proven negotiation abilities, and strong decision-making skills.
• Candidate must be comfortable dealing with highly confidential information and situations.
• Individual should have experience working closely with senior management and supporting multiple internal clients.
• Ideal candidate will have superior written and verbal skills.
• Candidate will possess superior organizational skills, creative problem-solving skills, ability to prioritize and multi-task, and thrive in a fast-paced environment.
• Technology savvy with ability and desire to learn.
• High proficiency in Excel and experience in PowerPoint.

Diversity and Inclusion

Here at L.E.K., we appreciate the value of a diverse and inclusive workforce and are committed to a culture that is inclusive and accepting of all people. L.E.K. Consulting is an Equal Opportunity Employer. We have several affinity groups to support and enrich our employees and in addition, our Diversity and Inclusion committee celebrate events throughout the year with a focus on awareness and education.