At a Glance
- Tasks: Support and manage workplace technology to keep colleagues productive and engaged.
- Company: Join L.E.K. Consulting, a top global strategy firm with a culture of growth and collaboration.
- Benefits: Full-time role with opportunities for professional development and exposure to cutting-edge technologies.
- Other info: Enjoy a hybrid work arrangement with occasional travel and opportunities for continuous learning.
- Why this job: Make a real impact in a dynamic environment while working with experienced IT professionals.
- Qualifications: Bachelor’s degree in IT or related field; experience in endpoint management and workplace technology.
The predicted salary is between 63000 - 77000 £ per year.
L.E.K. Consulting is a premier global strategy consulting firm that partners with clients to solve their most critical business challenges and deliver high-impact outcomes. We bring deep industry expertise and rigorous, evidence-based insight to global corporations, growth companies and private equity investors, helping them turn strategy into action.
About The Role
We are looking for an IT Analyst to join our Workplace Technology team in London. You will support and administer the devices, workplace technologies and collaboration equipment that keep our colleagues productive across the firm.
What You Will Do
- Endpoint and device management
- Support the lifecycle of laptops, mobile devices, monitors, printers and peripherals
- Assist with provisioning, configuration, compliance monitoring and maintenance
- Support mobile device management (MDM) and endpoint security controls
- Maintain accurate asset inventory and device records
- Software deployment and platform administration
- Support software deployment, application packaging, updates and patch management
- Assist with administration of Microsoft Intune, Group Policy, Microsoft Defender and Ivanti Neurons
- Support software licensing, deployment standards and device configuration policies
- Workplace technology and event support
- Support audio-visual, video conferencing and presentation technologies
- Help plan and deliver technology for internal meetings, events and conferences
- Troubleshoot issues and coordinate with stakeholders on event requirements
- Operational support and escalation
- Respond to support requests and escalations on workplace technologies
- Monitor platform health and coordinate resolution with senior colleagues
- Maintain documentation, procedures and support materials
- Continuous improvement and projects
- Participate in workplace technology projects and deployments
- Identify opportunities for automation and process improvement
- Share knowledge and contribute to team initiatives
Essential What you will bring
- Bachelor’s degree in IT, Computer Science, Engineering, Mathematics or a related field, or equivalent technical experience
- Experience in workplace technology, endpoint management or end-user computing
- Hands-on experience with Microsoft Intune, endpoint management platforms or MDM solutions
- Experience supporting Windows, macOS, iOS and Android
- Experience with software deployment, patch management, endpoint compliance and device lifecycle activities
- Experience with audio-visual, video conferencing or collaboration technologies
- Strong skills in Microsoft 365, PowerShell scripting and basic automation
- Clear communication of technical concepts to non-technical users
Desirable
- Microsoft MD-102 (Endpoint Administrator), ITIL 4 Foundation or equivalent certification
- Experience with Microsoft Defender or Ivanti Neurons
- Experience in enterprise workplace technology environments
- Experience with large-scale endpoint deployments or compliance initiatives
- Process automation and workflow optimisation experience
Working at L.E.K.
- Full-time role supporting regional and global teams
- Occasional early morning or late evening meetings
- Occasional business travel
- Handling equipment weighing up to 20 lbs (approximately 9 kg) when required
Why join us
- Work alongside experienced IT professionals in a leading global strategy consulting firm
- Gain exposure to enterprise endpoint, security and collaboration platforms
- Join a collaborative team with real room to grow
IT Analyst – Workplace Technology (M, F, D) - London Office/Hybrid arrangement employer: L.E.K. Consulting
L.E.K. Consulting is an exceptional employer that prioritises the growth and development of its employees, offering a collaborative and inclusive work culture in the vibrant city of London. With flexible working arrangements and a commitment to continuous learning, L.E.K. empowers its team members to engage meaningfully with alumni and contribute to impactful business strategies, all while being part of a globally recognised firm known for its excellence in strategy consulting.
StudySmarter Expert Advice🤫
We think this is how you could land IT Analyst – Workplace Technology (M, F, D) - London Office/Hybrid arrangement
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what L.E.K. Consulting values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges L.E.K. Consulting might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at L.E.K. Consulting!
✨Direct Apply to L.E.K. Consulting
Let's not forget to apply directly through the L.E.K. Consulting website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Analyst – Workplace Technology (M, F, D) - London Office/Hybrid arrangement
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at L.E.K. Consulting.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at L.E.K. Consulting. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at L.E.K. Consulting
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
