London Office - Life Science Business Development Manager - Europe in City of Westminster

Responsibilities

• Maintain and grow the LS Practice's contact network, managing account information with dynamic prioritization and outreach timing.
• Communicate with senior executives through direct outreach and coordination with practice leaders, aiming to secure meetings and strengthen relationships.
• Monitor and manage account progress, ensuring proactive engagement and responsiveness to client needs.
• Use L.E.K. articles, IP, and other content to enhance client communication and improve outcomes.
• Track and capitalize on individual movements within organizations to recognize and act on new business opportunities.

Business Development & Strategy

• Identify new organizations and roles where L.E.K. can develop business based on an understanding of the Life Sciences sector and its challenges.
• Support the development and execution of sales strategies at the sector sub-category and service line levels.
• Assist Account Leads in managing day-to-day client interactions, ensuring alignment with client expectations and project goals.
• Support the development of account strategies and tactical plans to drive account growth and client satisfaction.
• Collaborate with Account Leads to prepare and deliver client presentations, proposals, and reports.
• Assist in tracking account performance metrics, identifying areas for improvement, and implementing corrective actions as needed.
• Qualify incoming opportunities and direct them to the appropriate team members with the right expertise.

Sales Operations & Process Management

• Assign business development tasks to LS Partners, ensuring clear communication of status and accountability.
• Track, analyze, and report on business development metrics, extracting insights and suggesting actions where appropriate.
• Manage the pipeline of live opportunities in CRM, ensuring data is current and accurate.
• Ensure accuracy of CRM data through collaboration with EAs, Marketing, IT, Sector Team, and peer BDMs from other sectors.
• Guide the senior team on adherence to best sales practices, fostering a commercial mindset across the LS team.

Marketing & Content Collaboration

• Collaborate with the Marketing team to ensure that content development plans for the Practice are relevant and impactful.
• Optimize outcomes from LS practice events and conferences by tracking participants from planning through follow-up.
• Track media and press releases for developments that provide credible reasons to engage with clients.

Team Leadership & Development

• Encourage a commercial mindset within the wider LS team, supporting network building for potential future leaders and enhancing executive communications.

Qualifications

• A commercial mindset with high client empathy, prolific client engagement, and a sales focus.
• An understanding of the Life Sciences sector, including familiarity with its segments, organizational structures, value drivers, and the strategic issues organizations face.
• Demonstrated experience with direct outreach to senior executives, up to and including C-suite.
• Strong interpersonal and communication skills, with the ability to convey complex information in a clear and structured manner.
• Comfort with long selling cycles.
• Excellent organizational skills and the ability to juggle a high volume of relationships.
• Highest attention to detail.
• High level of maturity and adaptability to maintain poise under pressure, advise senior executives and manage competing priorities.
• Highly collaborative.
• Bachelor's degree in a business and/or biological sciences discipline; advanced degree in either area of study a plus.
• 3+ years of experience in the Life Sciences sector, preferably in a business setting, and ideally with experience selling business-to-business services/intangibles.
• Experience using CRM systems, preferably Salesforce.
• Comfort with Microsoft Office Suite (Word, PowerPoint, Excel).
• Additional fluency in French, or German highly desirable; Spanish a plus.

Here at L.E.K., we appreciate the value of a diverse and inclusive workforce and are committed to a culture that is inclusive and accepting of all people. Above all, we are committed to ensuring that all employees are treated with respect and dignity.