Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a small team to process orders and support customers with queries.
- Company: L & C Consulting is a friendly recruitment agency in Shropshire, dedicated to connecting talent with opportunity.
- Benefits: Enjoy a permanent role in a modern office with a supportive team environment.
- Why this job: This role offers a chance to grow your skills in customer service and sales administration.
- Qualifications: Must have experience in customer service or sales administration and strong communication skills.
- Other info: Commutable from various locations; ideal for motivated team players.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Administrator Permanent – Telford
L & C Consulting are recruiting with an extremely successful, privately owned company in Telford for a new Customer Service Administrator / Sales Administrator.Based at their modern office environment, this permanent position will suit an experienced a professional, experienced Customer Service Administrator who is looking for a new, challenging but rewarding role with genuine opportunities.
Based in a small team, duties will include (but not be limited to):
Process & check orders (via calls, email & website)
Support customers with product information and other queries
Customer account maintenance and updating CRM
Manage back orders and deliveries
Keeping customers updated on orders
Other ad hoc duties as required
To be considered for this opportunity, you MUST have a stable, proven Customer Service / Sales Administration based background and possesses excellent communication skills (both written and spoken). You will also be the type of small team, all-rounder who is happy to get involved and support as and when required.
Youll be able to demonstrate excellent level of accuracy and strong IT skills (Inc Ms Excel), ideally be educated to a good standard, specifically in English and Maths.Above all, you will be a team player, motivated, professional and well organised.
The Telford site is commutable from Shrewsbury, Wolverhampton, Bridgnorth, Walsall, Perton, Shifnal, Newport, Ironbridge etc
Alternative job titles could include Sales Administrator, Junior Account Manager, Sales Support, Customer Service Admin, Customer Service Advisor, Administrator, Customer Service Executive, Customer Service Co-ordinator, Sales Co-ordinator, Key Account Manager etc
L & C Consulting
Specialising in the recruitment of permanent and temp to perm roles in the Shropshire area -youll find weprovide a professional but friendly, efficient, system driven recruitment service – where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful.
With a wealth of specialist knowledge in the local, recruitment market,L & C Consultingare an employment agency working on behalf of our clients.L & C Consultingis anEqual Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction.
Sales Administrator in Telford employer: L & C Consulting
Contact Detail:
L & C Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Telford
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding their offerings will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your IT skills, especially in Excel. Being proficient in these tools is crucial for managing customer accounts and processing orders efficiently, so consider doing a quick online course or tutorial to refresh your knowledge.
✨Tip Number 3
Prepare to showcase your communication skills. Since the role involves interacting with customers via calls and emails, practice articulating your thoughts clearly and concisely, perhaps through mock conversations with friends or family.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Sales Administrator in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales administration. Use specific examples that demonstrate your skills in processing orders, managing customer accounts, and maintaining accuracy.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the role. Mention your ability to work in a small team and your motivation to support customers effectively.
Highlight Relevant Skills: In your application, emphasise your strong IT skills, particularly with MS Excel, and your educational background in English and Maths. These are key requirements for the position.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week to express your continued interest in the position. This shows initiative and enthusiasm.
How to prepare for a job interview at L & C Consulting
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service during the interview. Be prepared to share specific examples of how you've successfully handled customer queries and resolved issues, as this role heavily relies on strong communication and problem-solving skills.
✨Demonstrate Your IT Proficiency
Since the job requires strong IT skills, particularly in MS Excel, be ready to discuss your experience with these tools. You might even want to mention any specific tasks you've accomplished using Excel, such as data analysis or order tracking, to show your capability.
✨Emphasise Teamwork and Flexibility
This position is within a small team, so it's crucial to convey your ability to work collaboratively. Share examples of how you've supported colleagues in the past and your willingness to take on various tasks as needed, demonstrating that you're a true team player.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in sales administration and customer service. Practising your responses to common questions can help you articulate your thoughts clearly and confidently during the interview, making a positive impression.
