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- Tasks: Join our team as a Customer Service Administrator, handling orders and customer queries daily.
- Company: L & C Consulting is a friendly recruitment agency focused on connecting talent with opportunities in Shropshire.
- Benefits: Enjoy a permanent role in modern offices with a supportive team and flexible working environment.
- Why this job: This role offers a chance to develop your customer service skills in a professional setting while making a real impact.
- Qualifications: Previous experience in a customer-focused role and strong attention to detail are essential.
- Other info: Commutable from various locations; we value every applicant and strive for an inclusive hiring process.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Administrator – Permanent Shrewsbury L & C Consulting are working with a Shrewsbury based concern to recruit for a new Customer Service Administrator to join their small, existing customer service team on a permanent basis. Based in modern offices, this role will suit a confident, professional applicant with a strong customer focus and an eye for detail. Duties will include (but not be limited to): Take and process orders Deal with customer queries and promote relevant offers etc Check stock availability Process pricing changes, discounts, billing etc Work closely with the Accounts department Update CRM Support the department with various ad hoc, administration duties To be considered for this excellent opportunity within a corporate style organisation, you will have worked in a similar sales support, office based, customer focused role previously. You will possess a high attention to detail, be well organised, motivated, reliable and flexible in your work.You will also be able to demonstrate the ability to communicate well with all levels of customers and have a positive approach. The Shrewsbury based site is commutable from Telford, Oswestry, Market Drayton, Wolverhampton, Stafford, Bridgnorth, Ironbridge etc Alternative job titles could include: Sales Admin, Sales Support Admin, Sales Support, Sales Support Co-ordinator, Provisioning Agent, Sales Administrator Customer Service, Account Manager, Order Processor, Quotation Administrator and Sales Support etc L & C Consulting Specialising in the recruitment of permanent and temp to perm roles in the Shropshire area -youll find we provide a professional but friendly, efficient, system driven recruitment service – where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful. With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is anEqual Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction. TPBN1_UKTJ
Sales Administrator employer: L & C Consulting
Contact Detail:
L & C Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding their offerings will help you engage more effectively during any conversations or interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Since the role requires interaction with customers and various departments, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Highlight your attention to detail in any discussions. Given the nature of the job, demonstrating how you've successfully managed similar tasks in the past can reassure employers of your capability.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Sales Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and sales support roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your attention to detail and organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that showcase your customer focus and ability to handle queries effectively.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at L & C Consulting
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled customer queries in the past. Highlight your ability to remain calm under pressure and your commitment to providing excellent service.
✨Demonstrate Attention to Detail
This position requires a high level of accuracy, so be ready to discuss how you ensure attention to detail in your work. You might mention any systems or processes you use to double-check your work or how you handle data entry tasks.
✨Familiarise Yourself with CRM Systems
As the role involves updating CRM systems, it’s beneficial to have a basic understanding of how these systems work. If you have experience with specific CRM software, mention it during the interview to show you're already equipped for the role.
✨Prepare Questions About the Company
Having thoughtful questions prepared shows your interest in the company and the role. Ask about the team dynamics, the company's approach to customer service, or how success is measured in this position. This will also help you determine if the company is the right fit for you.
