Customer Service Administrator
Customer Service Administrator

Customer Service Administrator

Shrewsbury Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: Join our team to assist customers and ensure their needs are met daily.
  • Company: We're a dynamic company based in Shrewsbury, focused on delivering excellent customer service.
  • Benefits: Enjoy a permanent position in modern offices with a supportive team environment.
  • Why this job: This role offers a chance to develop your skills while making a real impact on customer satisfaction.
  • Qualifications: We're looking for confident individuals with a strong customer focus and attention to detail.
  • Other info: Perfect for high school and college students seeking a rewarding part-time opportunity.

Customer Service Administrator – Permanent Shrewsbury

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L & C Consulting are working with a Shrewsbury based concern to recruit for a new Customer Service Administrator to join their small, existing customer service team on a permanent basis. xiskglj Based in modern offices, this role will suit a confident, professional applicant with a strong customer focus and an eye for detail.

Duties will include (but no…

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Customer Service Administrator employer: L & C Consulting

Join a dynamic team in Shrewsbury where your contributions are valued and recognised. Our modern office environment fosters collaboration and innovation, providing you with ample opportunities for professional growth and development. With a strong emphasis on employee well-being and a supportive work culture, we ensure that every team member feels empowered to deliver exceptional customer service.
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Contact Detail:

L & C Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Administrator

✨Tip Number 1

Familiarise yourself with the company’s values and customer service philosophy. This will help you align your responses during interviews and demonstrate that you understand their approach to customer care.

✨Tip Number 2

Prepare specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will showcase your problem-solving skills and ability to maintain a strong customer focus.

✨Tip Number 3

Research common customer service scenarios and best practices. Being able to discuss these during your interview will show that you are proactive and knowledgeable about the role.

✨Tip Number 4

Practice your communication skills, as they are crucial for a Customer Service Administrator. Clear and confident communication can set you apart from other candidates during the interview process.

We think you need these skills to ace Customer Service Administrator

Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Problem-Solving Skills
Time Management
Organisational Skills
Proficiency in Microsoft Office Suite
Ability to Work in a Team
Adaptability
Conflict Resolution
Data Entry Skills
Multitasking Abilities
Empathy and Patience
Active Listening Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've demonstrated strong customer focus and attention to detail.

Write a Compelling Cover Letter: Your cover letter should complement your CV by providing more context about your passion for customer service. Mention why you want to work for this particular company in Shrewsbury and how you can contribute to their team.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your professionalism.

How to prepare for a job interview at L & C Consulting

✨Showcase Your Customer Focus

As a Customer Service Administrator, demonstrating your strong customer focus is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or went above and beyond to ensure customer satisfaction.

✨Highlight Attention to Detail

This role requires an eye for detail, so be ready to discuss how you manage tasks that require precision. Bring up specific instances where your attention to detail made a difference in your work, such as error-free documentation or thorough follow-ups.

✨Familiarise Yourself with the Company

Research the company and its values before the interview. Understanding their customer service philosophy will help you align your answers with what they are looking for, showing that you are genuinely interested in being part of their team.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the tools they use for customer service, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Customer Service Administrator
L & C Consulting
Location: Shrewsbury

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