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For Companies At a Glance
- Tasks: Join our team to assist customers and ensure their needs are met daily.
- Company: We're a dynamic company based in Shrewsbury, focused on delivering excellent customer service.
- Benefits: Enjoy a permanent position in modern offices with a supportive team environment.
- Why this job: This role offers a chance to develop your skills while making a real impact on customer satisfaction.
- Qualifications: We're looking for confident individuals with a strong customer focus and attention to detail.
- Other info: Perfect for high school and college students seeking a rewarding part-time opportunity.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Administrator – Permanent Shrewsbury
L & C Consulting are working with a Shrewsbury based concern to recruit for a new Customer Service Administrator to join their small, existing customer service team on a permanent basis. Based in modern offices, this role will suit a confident, professional applicant with a strong customer focus and an eye for detail.
Duties will include (but not be limited to):
1st point of contact via phone and email
Order processing
Update CRM
Support other internal departments inc logistics
To be considered for this excellent opportunity within a corporate style organisation, you will have worked in a similar sales administration or office based, customer focused role previously.
You will possess a high attention to detail, be well organised, motivated, reliable and flexible in your work.You will also be able to demonstrate the ability to communicate well with all levels of customers and have a positive approach.
Monday Friday, 40 hours pw, with holiday up to 25 (+BH) days a year with service.
The Shrewsbury based site is commutable from Telford, Oswestry, Market Drayton, Wolverhampton,
Stafford, Bridgnorth, Ironbridge etc
Alternative job titles could include: Sales Admin, Sales Support Admin, Sales Support, Sales Support Co-ordinator, Provisioning Agent, Sales Administrator Customer Service, Account Manager, Order Processor, Quotation Administrator and Sales Support etc
L & C Consulting
Specialising in the recruitment of permanent and temp to perm roles in the Shropshire area -youll find weprovide a professional but friendly, efficient, system driven recruitment service – where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful.
With a wealth of specialist knowledge in the local, recruitment market,L & C Consultingare an employment agency working on behalf of our clients.L & C Consultingis anEqual Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction.
Customer Service Administrator employer: L & C Consulting
Contact Detail:
L & C Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company’s values and customer service philosophy. This will help you align your responses during interviews and demonstrate that you understand their approach to customer care.
✨Tip Number 2
Prepare specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will showcase your problem-solving skills and ability to maintain a strong customer focus.
✨Tip Number 3
Research common customer service scenarios and best practices. Being able to discuss these during your interview will show that you are proactive and knowledgeable about the role.
✨Tip Number 4
Practice your communication skills, as they are crucial for a Customer Service Administrator. Clear and confident communication can set you apart from other candidates during the interview process.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've demonstrated strong customer focus and attention to detail.
Write a Compelling Cover Letter: Your cover letter should complement your CV by providing more context about your passion for customer service. Mention why you want to work for this particular company in Shrewsbury and how you can contribute to their team.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your professionalism.
How to prepare for a job interview at L & C Consulting
✨Showcase Your Customer Focus
As a Customer Service Administrator, demonstrating your strong customer focus is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or went above and beyond to ensure customer satisfaction.
✨Highlight Attention to Detail
This role requires an eye for detail, so be ready to discuss how you manage tasks that require precision. Bring up specific instances where your attention to detail made a difference in your work, such as error-free documentation or thorough follow-ups.
✨Familiarise Yourself with the Company
Research the company and its values before the interview. Understanding their customer service philosophy will help you align your answers with what they are looking for, showing that you are genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the tools they use for customer service, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
