At a Glance
- Tasks: Manage key corporate accounts and develop sales opportunities while providing excellent customer service.
- Company: Join a successful, award-winning company in Telford with a friendly culture.
- Benefits: Enjoy a competitive salary, bonuses, hybrid work options, and career growth.
- Other info: Occasional UK travel required; must have a valid UK driver's licence.
- Why this job: Be part of a leading brand and make a real impact in account management.
- Qualifications: Experience in account management or customer service is essential.
The predicted salary is between 30000 - 40000 € per year.
A permanent Account Manager position is available in Telford. This exciting role requires some UK travel, so you MUST have a valid UK driver's licence. The full-time role comes with a good salary, a great package (including bonus), and the option to work from home on a hybrid basis (you must live close enough to also work from the Telford office regularly). You will be representing one of the leading industry brands. SaaS experience is crucial.
Duties will include:
- Account managing a number of key corporate accounts
- Visiting and keeping in close contact with these accounts
- Developing all sales opportunities within these accounts
- Reviewing, actioning, and recording customer feedback
- Logging, investigating, and resolving all customer complaints
- Providing management with detailed daily, weekly, and monthly reports/information/figures
To be considered for this excellent role in an award-winning, successful business, you must have a background in account management/customer service & development. You should be well organised, have a flexible approach, be well presented, and possess a hard-working ethos. The role will require occasional UK travel and nights away, so you must be comfortable with this.
The Telford site is accessible from Shrewsbury, Wolverhampton, Market Drayton, Perton, Shifnal, etc.
L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction.
Account Manager in Telford employer: L & C Consulting
L & C Consulting is an exceptional employer, offering a dynamic work environment in Telford where employees can thrive. With a strong focus on professional development, a competitive salary package including bonuses, and the flexibility of hybrid working, we ensure our team members feel valued and supported. Join us to represent leading industry brands while enjoying a collaborative culture that prioritises employee well-being and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its key accounts. Show us that you understand their business and how you can add value as an Account Manager. Tailor your responses to highlight your SaaS experience and customer service skills.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. This shows initiative and can sometimes get you noticed faster than waiting for a recruiter to reach out.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
We think you need these skills to ace Account Manager in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your SaaS experience and any relevant account management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts in the past.
Showcase Your Organisational Skills:Since being well-organised is key for this position, mention any tools or methods you use to stay on top of your tasks. We love seeing how you keep everything running smoothly!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at L & C Consulting
✨Know Your SaaS Inside Out
Since SaaS experience is crucial for this role, make sure you brush up on your knowledge of software as a service. Be ready to discuss specific examples of how you've managed accounts in a SaaS environment and how you’ve driven sales opportunities.
✨Showcase Your Organisational Skills
As an Account Manager, being organised is key. Prepare to share examples of how you’ve successfully managed multiple accounts or projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Customer Feedback Scenarios
You’ll need to log, investigate, and resolve customer complaints, so think about past experiences where you’ve turned a negative situation into a positive outcome. Highlight your problem-solving skills and how you’ve used customer feedback to improve services.
✨Be Ready for Travel Talk
Since the role requires occasional UK travel, be prepared to discuss your flexibility and willingness to travel. Share any relevant experiences that demonstrate your adaptability and how you manage work-life balance while on the road.
