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- Tasks: Be the first point of contact for customers and process orders with precision.
- Company: Join a friendly, professional team in modern offices in Shrewsbury.
- Benefits: Enjoy up to 25 days holiday plus bank holidays and a supportive work environment.
- Why this job: Make a real difference in customer service while developing your skills.
- Qualifications: Previous experience in customer-focused roles and strong communication skills required.
- Other info: Flexible working hours in a dynamic team with growth opportunities.
The predicted salary is between 22000 - 26000 £ per year.
L & C Consulting are working with a Shrewsbury based concern to recruit for a new Customer Service Administrator to join their small, existing customer service team on a permanent basis. Based in modern offices, this role will suit a confident, professional applicant with a strong customer focus and an eye for detail.
Duties will include (but not be limited to):
- 1st point of contact via phone and email
- Order processing
- Update CRM
- Support other internal departments including logistics
To be considered for this excellent opportunity within a corporate style organisation, you will have worked in a similar sales administration or office based, customer focused role previously. You will possess a high attention to detail, be well organised, motivated, reliable and flexible in your work. You will also be able to demonstrate the ability to communicate well with all levels of customers and have a positive approach.
Monday to Friday, 40 hours per week, with holiday up to 25 (+BH) days a year with service.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful.
L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction.
Customer Service Administrator in Shrewsbury employer: L & C Consulting
Contact Detail:
L & C Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Shrewsbury
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you apply through our website, mention something specific about them that resonates with you.
✨Tip Number 2
Practice your communication skills! As a Customer Service Administrator, you'll be the first point of contact. Role-play common scenarios with a friend to boost your confidence before the interview.
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've successfully managed tasks in previous roles. This will help us see how you can contribute to the team right away.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested in the role and helps keep you on their radar.
We think you need these skills to ace Customer Service Administrator in Shrewsbury
Some tips for your application 🫡
Show Off Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your strong customer focus.
Be Detail-Oriented: Since attention to detail is key for this role, ensure your application is free from typos and errors. We appreciate a well-organised application that reflects your ability to keep things tidy and accurate.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at L & C Consulting
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your previous experiences and how you handled challenging situations. This will show that you understand the role and can bring valuable insights to the team.
✨Demonstrate Attention to Detail
Since this role requires a high attention to detail, prepare examples from your past work where you successfully managed tasks that required precision. Highlighting your organisational skills will make you stand out as a reliable candidate.
✨Practice Your Communication Skills
As the first point of contact, effective communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts.
✨Show Enthusiasm for the Role
Employers love candidates who are genuinely excited about the position. Research the company and its values, and be prepared to express why you want to work there. A positive attitude can go a long way in making a great impression!