At a Glance
- Tasks: Serve customers, process orders, and maintain accurate records in a fast-paced environment.
- Company: Join a dynamic team in the automotive industry with a focus on customer service.
- Benefits: Competitive pay, supportive team culture, and opportunities for growth.
- Other info: Flexible working hours with a mix of weekdays and Saturdays.
- Why this job: Be the go-to person for customers and make a real difference in their experience.
- Qualifications: Customer service skills and a positive attitude; experience is a plus but not required.
The predicted salary is between 22000 - 28000 £ per year.
About The Role
Hours of work: Monday to Friday 8am – 5.30pm and alternate Saturdays’ 8.30am – 1pm
Key Responsibilities
- Serve retail and trade customers in person, by phone, and via email
- Identify correct parts using manufacturer catalogues and systems
- Prepare quotes, check stock availability, and process orders efficiently
- Up-sell related products, accessories, and special offers where appropriate
- Liaise with suppliers and internal departments to source non-stocked items
- Support the warehouse with parts requests and timely supply
- Maintain accurate records of orders, backorders, and special requests
- Help with stock checks, stock rotation, and general housekeeping
- Build and maintain strong relationships with customers
- Ensure all documentation and systems are updated accurately
Requirements
- Previous experience in a Parts Advisor or Sales Advisor is preferred but not essential
- Good knowledge of vehicle makes, models, and components is preferred
- Strong communication and customer service skills
- Ability to work efficiently in a fast-paced environment
- Confident IT skills
- Familiarity with dealer or parts systems would be advantageous
- Punctual, reliable and trustworthy
- High level of accuracy and attention to detail
- A team player with a positive and proactive attitude
Sales Advisor in Newmarket employer: L.Bennett &Son Ltd
As a Sales Advisor with us, you'll thrive in a dynamic and supportive work environment that values teamwork and customer satisfaction. We offer competitive benefits, including flexible working hours and opportunities for professional development, ensuring you can grow your career while enjoying a healthy work-life balance. Join our team and be part of a company that prioritises employee well-being and fosters strong relationships with both customers and colleagues.
We think you need these skills to ace Sales Advisor in Newmarket
Customer Service Skills
Communication Skills
Knowledge of Vehicle Makes and Models
IT Skills
Attention to Detail
Ability to Work in a Fast-Paced Environment
Parts Identification Skills
