At a Glance
- Tasks: Serve customers, process orders, and maintain accurate records in a fast-paced environment.
- Company: Join a dynamic team in the automotive industry with a focus on customer service.
- Benefits: Competitive pay, supportive team culture, and opportunities for growth.
- Other info: Flexible working hours with a mix of weekdays and Saturdays.
- Why this job: Be the go-to person for customers and make a real difference in their experience.
- Qualifications: Customer service skills and a positive attitude; experience is a plus but not required.
The predicted salary is between 24000 - 30000 £ per year.
About The Role
Hours of work: Monday to Friday 8am – 5.30pm and alternate Saturdays’ 8.30am – 1pm
Key Responsibilities
- Serve retail and trade customers in person, by phone, and via email
- Identify correct parts using manufacturer catalogues and systems
- Prepare quotes, check stock availability, and process orders efficiently
- Up-sell related products, accessories, and special offers where appropriate
- Liaise with suppliers and internal departments to source non-stocked items
- Support the warehouse with parts requests and timely supply
- Maintain accurate records of orders, backorders, and special requests
- Help with stock checks, stock rotation, and general housekeeping
- Build and maintain strong relationships with customers
- Ensure all documentation and systems are updated accurately
Requirements
- Previous experience in a Parts Advisor or Sales Advisor is preferred but not essential
- Good knowledge of vehicle makes, models, and components is preferred
- Strong communication and customer service skills
- Ability to work efficiently in a fast-paced environment
- Confident IT skills
- Familiarity with dealer or parts systems would be advantageous
- Punctual, reliable and trustworthy
- High level of accuracy and attention to detail
- A team player with a positive and proactive attitude
Sales Advisor employer: L. Bennett & Son Limited
As a Sales Advisor with us, you'll thrive in a dynamic and supportive work environment that values teamwork and customer satisfaction. We offer competitive benefits, including flexible working hours and opportunities for professional development, ensuring you can grow your skills while enjoying a fulfilling career. Located in a vibrant area, our company fosters a culture of collaboration and innovation, making it an excellent place to build lasting relationships with both colleagues and customers.
Contact Details:
L. Bennett & Son Limited Recruitment Team
We think you need these skills to ace Sales Advisor
Customer Service Skills
Communication Skills
IT Skills
Knowledge of Vehicle Makes and Models
Parts Identification
Order Processing
Stock Management
