At a Glance
- Tasks: Lead and inspire your team while enhancing customer experience and merchandising.
- Company: Join a vibrant retail company focused on innovation and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Shape the shopping experience and make a difference in customer satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Fast-paced environment with plenty of room for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Supervise and train staff.
Review staff performance and offer constructive feedback.
Collaborate with team leads on setting and achieving team-specific goals.
Purchase inventory based on current trends, availability of new products and customer interest.
Display merchandise to maximize purchasing appeal.
Organize sales and product demonstrations.
Write sales and customer reports and make recommendations for improvements.
Interact with customers and resolve complaints or grievances.
Shop Floor Leader — Merchandising & Customer Experience in Penarth employer: KZNANDA TRADING PTE. LTD.
Contact Detail:
KZNANDA TRADING PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Floor Leader — Merchandising & Customer Experience in Penarth
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, so you can show how you fit in. This will help us see you as a great addition to the team!
✨Tip Number 2
Practice your responses to common interview questions, especially those related to team leadership and customer experience. We want to hear about your past experiences and how you’ve handled challenges.
✨Tip Number 3
Prepare some thoughtful questions to ask during the interview. This shows us that you're genuinely interested in the role and helps you stand out from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind for us. Plus, it shows your enthusiasm for the position.
We think you need these skills to ace Shop Floor Leader — Merchandising & Customer Experience in Penarth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in supervising or training staff. We want to see how you've led teams and helped them achieve their goals!
Be Specific About Your Experience: Use concrete examples to demonstrate your ability to review performance and provide feedback. We love seeing how you've made a difference in previous roles, so don’t hold back!
Highlight Your Customer Interaction Skills: Since the role involves interacting with customers and resolving complaints, share any relevant experiences where you've successfully handled customer issues. This will show us you're a great fit for enhancing customer experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at KZNANDA TRADING PTE. LTD.
✨Know Your Stuff
Before the interview, make sure you’re familiar with the latest trends in merchandising and customer experience. Research the company’s products and how they display them. This will show that you’re genuinely interested and can contribute to their goals.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in supervising and training staff. Prepare examples of how you've provided constructive feedback and helped team members improve. This will demonstrate your ability to lead and develop a successful team.
✨Customer-Centric Mindset
Since the role involves interacting with customers and resolving complaints, think of specific instances where you’ve successfully handled customer grievances. Highlight your problem-solving skills and how you turned a negative experience into a positive one.
✨Data-Driven Decisions
Prepare to talk about how you’ve used sales reports and customer feedback to make recommendations for improvements. Being able to analyse data and make informed decisions is crucial for this role, so have some examples ready to share.