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- Tasks: Join a vibrant team to create delicious food and deliver amazing customer service.
- Company: Be part of Pret A Manger, a beloved brand known for quality and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a fun environment.
- Other info: Perfect for students looking for part-time work with flexible shifts.
- Why this job: Make customers smile while working in a dynamic and supportive team.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 10 - 12 ÂŁ per hour.
A Pret Team Member works as part of a team in a Pret shop in the kitchen, front of house and delivery. They are responsible for creating an efficient & welcoming environment, engaging and “wowing” our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
- Team Work: To maintain good relationships with all of the shop’s team. To take on jobs to balance workload across the team. To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc). To work together to ensure the FOH and Kitchen and delivery business is the best it can be. To have a good knowledge of Pret standards in all areas of the shop. To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- Amazing Service: To always follow the 6 Key Points of Service. To serve customers efficiently, politely and quickly in an engaging manner. To take the time to respond to customers’ needs delivering outstanding and amazing service. To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas. To bust queues through speed of service and calling to customers. To wear a clean and immaculate uniform at all times whilst on shift. To ensure products are presented in bags or on trays according to Pret standards.
- Delicious Food & Drink: To create delicious food according to Pret standards in an efficient, safe environment. To always follow the 6 Key Points of Production. To ensure stock is rotated and used according to standard.
- Cleanliness and Health & Safety: To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test. To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards. To inform the shop management team of any safety concerns immediately. I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met.
- Productivity: To complete and pass all TM and TM* training in a timely manner. To adhere to financial standards on tills.
Team Member employer: K&Z Holdings
Contact Detail:
K&Z Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the Pret culture! Before your interview, spend some time in a Pret shop. Observe how the team interacts and how they serve customers. This will help you understand what it means to be part of the Pret family and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Team Member, you'll be engaging with customers all day. Try role-playing with friends or family to get comfortable with delivering amazing service and responding to customer needs. The more you practice, the more natural it will feel!
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Pret values collaboration, so highlight any experiences where you balanced workloads or supported your teammates to achieve a common goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can find all the info you need about the role and what we’re looking for. Don’t miss out on the chance to join our awesome team at Pret!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, make sure to highlight your teamwork skills. We love candidates who can work well with others and balance workloads, so share any experiences where you’ve collaborated successfully in a team.
Customer Service is Key: Pret is all about amazing service, so don’t forget to mention any customer service experience you have. We want to see how you engage with customers and go the extra mile to 'wow' them!
Know Your Stuff: Familiarise yourself with Pret’s standards and values before applying. Mentioning your knowledge of food safety and cleanliness will show us that you’re serious about maintaining high standards in the shop.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at K&Z Holdings
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's standards and values. This includes understanding the 6 Key Points of Service and Production. Being able to discuss these in your interview will show that you’re serious about the role and ready to contribute to the team.
✨Showcase Teamwork Skills
Since teamwork is crucial for this position, think of examples from your past experiences where you successfully worked as part of a team. Be ready to share how you balanced workloads and supported your colleagues, as this will demonstrate your ability to fit into Pret's collaborative environment.
✨Engage with Customer Service Scenarios
Prepare for potential customer service scenarios during the interview. Think about how you would respond to different customer needs or complaints. Showing that you can deliver amazing service and handle situations with a positive attitude will set you apart.
✨Dress the Part
First impressions matter! Dress smartly and ensure you look presentable for your interview. While you won’t be in uniform, showing that you understand the importance of appearance in a customer-facing role will reflect well on your commitment to Pret’s standards.