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- Tasks: Lead a dynamic team, ensuring top-notch service and delicious food preparation.
- Company: Join the vibrant team at Pret A Manger, where passion meets purpose.
- Benefits: Earn £13.60 per hour plus bonuses, enjoy free food on shift, and 50% off when off duty.
- Other info: Flexible hours with opportunities for growth in a fun, fast-paced environment.
- Why this job: Be a key player in creating joyful customer experiences while developing your leadership skills.
- Qualifications: Experience in managing teams and a strong work ethic are essential.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience managing people? Are you available to work every day of the week and are you a hard worker? If yes, this opportunity might be for you! We are looking for a multitasking team leader who can prepare food and provide brilliant customer service. Of course, we will train you!
£13.60 per hour + £1.25 additional bonus after finishing the probation period (terms and conditions apply). Free food and drinks on your shift and a 50% discount in Pret A Manger off shift.
Responsibilities:
- Support and coach the team to ensure they reach their potential in both the shop and kitchen.
- Support the training pathways to ensure training happens on time.
- Lead by example and be hands-on when required.
- Assign duties amongst team members to match individual productivity rates, skill sets, and current responsibilities.
- Coach the team for good performance by offering regular feedback and praise.
- Ensure the team consistently follows the 6 Key Points of Service.
- Empower the team to deliver engaging Joy of Pret activities.
- Ensure all Marketplace orders are prepared promptly and accurately.
- Ensure the team consistently delivers delicious food by following the 6 Key Points of Production.
- Ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled.
- Ensure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers.
- Maximise sales, labour efficiency, and profit through the support of the Big 4 (Forecasting, Rota, Ordering & Production).
- Carry out ordering accurately and in line with business needs.
- Support the execution of successful food launches.
This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor visas at this time.
Shift Leader - Full time 30-35 hours in Rushden employer: K&Z Holdings
Contact Detail:
K&Z Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Full time 30-35 hours in Rushden
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret A Manger's social media and website. This will help you understand their values and how you can fit in as a Shift Leader.
✨Tip Number 2
Practice your people management skills! Think of examples where you've successfully led a team or resolved conflicts. Being able to share these experiences will show you're ready to support and coach your future team.
✨Tip Number 3
Be prepared to demonstrate your multitasking abilities! During the interview, be ready to discuss how you handle busy shifts and ensure excellent customer service while managing food preparation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Pret family and ready to take on the Shift Leader role.
We think you need these skills to ace Shift Leader - Full time 30-35 hours in Rushden
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in managing people. We want to see how you've supported and coached teams in the past, so share specific examples that showcase your leadership style.
Be Clear About Your Availability: Since this role requires availability every day of the week, be upfront about your schedule in your application. Let us know when you're free to work, as this will help us understand how you fit into our team.
Emphasise Customer Service Experience: Brilliant customer service is key for us at Pret A Manger. Make sure to include any relevant experience you have in providing excellent service, and don’t forget to mention how you’ve gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at K&Z Holdings
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Shift Leader at Pret A Manger. Familiarise yourself with their service principles and food production processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be ready to discuss your experience managing people. Think of specific examples where you've coached or supported a team to achieve their goals. Highlight how you can lead by example and empower others, as this is crucial for the role.
✨Emphasise Customer Service
Since amazing service is a big part of the job, prepare to talk about how you’ve delivered excellent customer service in the past. Share stories that illustrate your ability to handle challenges and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training pathways or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.