At a Glance
- Tasks: Join our team to create delicious food and deliver amazing service to customers.
- Company: Pret A Manger, a vibrant and friendly food service environment.
- Benefits: Flexible hours, team discounts, and opportunities for growth.
- Other info: Fun, fast-paced atmosphere with plenty of chances to learn and develop.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
A Pret Team Member works as part of a team in a Pret shop in the kitchen, front of house and delivery. They are responsible for creating an efficient & welcoming environment, engaging and “wowing” our customers and producing great quality Pret food. Key focuses for the role are teamwork, cleanliness, and productivity.
Key Responsibilities
- Right Pret People: Team Work
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across the team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
- Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
- Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
- Shop Profitability: Productivity
- To complete and pass all TM training in a timely manner.
- To adhere to financial standards on tills.
Ace Team Member: Fast, Friendly Food Service in Milton Keynes employer: K&Z Holdings - Pret A Manger
Pret A Manger is an exceptional employer that fosters a vibrant and inclusive work culture, where teamwork and customer engagement are at the heart of everything we do. Our team members enjoy comprehensive training opportunities, allowing for personal and professional growth while working in a fast-paced environment that prioritises quality food and outstanding service. With a commitment to cleanliness and safety, along with a supportive management team, Pret A Manger offers a rewarding experience for those looking to make a meaningful impact in the food service industry.
Contact Details:
K&Z Holdings - Pret A Manger Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ace Team Member: Fast, Friendly Food Service in Milton Keynes
✨Tip Number 1
Get to know the Pret culture! Before your interview, spend some time in a Pret shop. Observe how the team interacts and how they serve customers. This will give you a feel for the environment and help you connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a Team Member, you'll be engaging with customers all day. Think of examples from your past experiences where you've provided amazing service or worked well in a team. Share these stories during your interview to show you're the right fit!
✨Tip Number 3
Be ready to demonstrate your knowledge of Pret standards. Brush up on the 6 Key Points of Service and Production before your interview. Showing that you understand what makes Pret special will impress the hiring team and set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really interested in joining the Pret family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Ace Team Member: Fast, Friendly Food Service in Milton Keynes
Some tips for your application 🫡
Show Your Team Spirit:When writing your application, make sure to highlight your teamwork skills. We love candidates who can work well with others and balance the workload across the team. Share examples of how you've collaborated in previous roles!
Customer Service is Key:Don’t forget to mention your customer service experience! We’re all about delivering amazing service at Pret, so let us know how you’ve wowed customers in the past. A little story goes a long way!
Know Your Stuff:Familiarise yourself with Pret’s standards and values before applying. We appreciate candidates who understand what we stand for and can demonstrate that knowledge in their application. It shows you’re genuinely interested!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to see your application and get you on board as an Ace Team Member.
How to prepare for a job interview at K&Z Holdings - Pret A Manger
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's key points of service and production. Understanding these standards will show that you’re serious about the role and ready to deliver amazing service right from the start.
✨Showcase Teamwork Skills
Since teamwork is crucial for this position, think of examples from your past experiences where you worked well in a team. Be ready to discuss how you balanced workloads and supported your colleagues, as this will highlight your ability to fit into their team dynamic.
✨Demonstrate Customer Engagement
Prepare to talk about how you would engage with customers and provide outstanding service. Think of specific instances where you went above and beyond for a customer, as this will illustrate your commitment to creating a welcoming environment.
✨Emphasise Cleanliness and Safety
Familiarise yourself with health and safety standards relevant to food service. Be prepared to discuss why cleanliness is important in a food environment and how you would ensure these standards are met, showing that you take responsibility for both your team and customers.
