At a Glance
- Tasks: Join a vibrant team to create delicious food and deliver amazing customer service.
- Company: Be part of Pret A Manger, a beloved brand known for quality and teamwork.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a fun environment.
- Other info: Dynamic work atmosphere with chances to learn and develop your skills.
- Why this job: Make a difference by serving great food and creating memorable experiences for customers.
- Qualifications: No experience needed, just a passion for teamwork and customer service.
The predicted salary is between 22000 - 25000 ÂŁ per year.
A Pret Team Member works as part of a team in a Pret shop in the kitchen, front of house and delivery. They are responsible for creating an efficient & welcoming environment, engaging and âwowingâ our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
- Right Pret People: Team Work
- To maintain good relationships with all of the shopâs team.
- To take on jobs to balance workload across the team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customersâ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
- To complete and pass all TM training in a timely manner.
- To adhere to financial standards on tills.
Team Member in Bournemouth employer: K&Z Holdings - Pret A Manger
Contact Detail:
K&Z Holdings - Pret A Manger Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Team Member in Bournemouth
â¨Tip Number 1
Get to know the Pret culture! Before your interview, spend some time in a Pret shop. Observe how the team interacts and how they serve customers. This will give you a feel for the environment and help you connect with the team during your chat.
â¨Tip Number 2
Show off your teamwork skills! When you're chatting with the hiring manager, share examples of how you've worked well in a team before. Pret values collaboration, so let them know how you can contribute to a positive atmosphere.
â¨Tip Number 3
Be ready to demonstrate your customer service skills! Think of a time when you went above and beyond for a customer. Pret is all about amazing service, so showing that you can deliver this will definitely impress them.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Pret family. Donât forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Team Member in Bournemouth
Some tips for your application đŤĄ
Show Your Team Spirit: When writing your application, make sure to highlight your teamwork skills. We love candidates who can work well with others and balance workloads, so share any experiences where youâve collaborated effectively in a team setting.
Customer Service is Key: Donât forget to mention your customer service experience! Weâre all about âwowingâ our customers, so if youâve got stories of delivering amazing service, let us know. Itâll show us you understand the importance of engaging with customers.
Know Your Stuff: Familiarise yourself with Pretâs standards and values before applying. If you can demonstrate that you understand what it takes to create delicious food and maintain cleanliness, weâll be impressed. A little research goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at K&Z Holdings - Pret A Manger
â¨Know Your Pret Standards
Before the interview, make sure youâre familiar with Pret's key points of service and production. Understanding these standards will show that youâre serious about the role and ready to deliver amazing service right from the start.
â¨Showcase Teamwork Skills
Since teamwork is crucial for this position, think of examples from your past experiences where you worked effectively in a team. Be ready to discuss how you balanced workloads and supported your colleagues, as this will resonate well with the interviewers.
â¨Demonstrate Customer Engagement
Prepare to talk about how you would engage with customers and provide outstanding service. Think of specific scenarios where you went above and beyond to meet customer needs, as this aligns perfectly with Pretâs focus on creating a welcoming environment.
â¨Emphasise Cleanliness and Safety
Familiarise yourself with health and safety standards relevant to food preparation and service. Be prepared to discuss why cleanliness is important in a food environment and how you would ensure these standards are met during your shift.