At a Glance
- Tasks: Join our team to create delicious food and deliver amazing service to customers.
- Company: Be part of Pret A Manger, a vibrant and friendly food service environment.
- Benefits: Flexible hours, team discounts, and opportunities for growth in a fun atmosphere.
- Other info: Perfect for students looking for a dynamic job with career progression.
- Why this job: Make a difference by providing great food and service while working with an awesome team.
- Qualifications: No experience needed, just a passion for teamwork and customer service.
The predicted salary is between 10 - 12 £ per hour.
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery. They are responsible for creating an efficient & welcoming environment engaging and “wowing” our customers and producing great quality Pret food.
Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
- Right Pret People: Team Work
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
- Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
- Shop Profitability: Productivity
- To complete and pass all TM and TM* training in a timely manner.
- To adhere to financial standards on tills.
Ace Team Member: Fast, Friendly Food Service employer: K&Z Holdings - Pret A Manger
At Pret A Manger, we pride ourselves on fostering a vibrant and inclusive work culture where teamwork and exceptional service are at the heart of everything we do. As an Ace Team Member, you'll enjoy comprehensive training opportunities, a supportive environment, and the chance to grow within a company that values your contributions and encourages personal development. Join us in creating delicious food and memorable experiences for our customers in a fast-paced, friendly setting that truly feels like a community.
Contact Details:
K&Z Holdings - Pret A Manger Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ace Team Member: Fast, Friendly Food Service
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret A Manger's values and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers, think about how you can engage with them effectively. Role-play with a friend or family member to get comfortable with delivering amazing service.
✨Tip Number 3
Show off your teamwork skills! During interviews, share examples of how you've worked well in a team before. Pret values collaboration, so highlight your ability to balance workloads and support your teammates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Pret family. Don’t miss out on this opportunity!
We think you need these skills to ace Ace Team Member: Fast, Friendly Food Service
Some tips for your application 🫡
Show Your Team Spirit:When writing your application, make sure to highlight your teamwork skills. We love candidates who can work well with others and balance the workload across the team. Share examples of how you've collaborated in previous roles!
Customer Service is Key:Don’t forget to mention your customer service experience! We’re all about delivering amazing service at Pret, so let us know how you’ve wowed customers in the past. A little story goes a long way!
Know Your Stuff:Familiarise yourself with Pret’s standards and values before applying. We appreciate candidates who understand what we stand for and can demonstrate that knowledge in their application. It shows you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to navigate!
How to prepare for a job interview at K&Z Holdings - Pret A Manger
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's key points of service and production. Understanding their standards will show that you’re serious about the role and ready to deliver amazing service right from the start.
✨Show Off Your Team Spirit
Since teamwork is crucial at Pret, be prepared to share examples of how you've worked well in a team before. Highlight your ability to balance workloads and support your colleagues, as this will demonstrate that you can contribute positively to the shop environment.
✨Practice Your Customer Engagement Skills
Think about how you would engage with customers and respond to their needs. During the interview, showcase your friendly and polite communication style, as well as your ability to handle busy situations efficiently. This will help you stand out as someone who can 'wow' customers.
✨Emphasise Cleanliness and Safety Awareness
Pret places a strong emphasis on cleanliness and health & safety. Be ready to discuss your understanding of food safety standards and how you ensure a clean working environment. This shows that you take these responsibilities seriously and are committed to maintaining high standards.
