At a Glance
- Tasks: Join a dynamic team to deliver amazing service and delicious food.
- Company: K&Z Holdings Ltd, a vibrant player in the hospitality industry.
- Benefits: Full-time hours, training opportunities, and a fun work environment.
- Other info: Perfect for high school and college students looking for flexible work.
- Why this job: Be part of a team that values collaboration and customer satisfaction.
- Qualifications: No prior experience needed, just a passion for great service!
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Team Member - Full Time role at K&Z Holdings Ltd.
Responsibilities
- Right Pret People: Team Work
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM* training plan.
- TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
- Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
- Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
- Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
- Shop Profitability: Productivity
- To complete and pass all TM and TM* training in a timely manner.
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitality
Team Member - Full Time in Bournemouth employer: K&Z Holdings Ltd
Pret A Manger in Bournemouth offers a vibrant work culture where teamwork and service excellence are at the heart of everything we do. As a Frontline Food & Service Champion, you'll enjoy opportunities for personal growth and development while being part of a supportive team that values your contributions. With a focus on high standards and customer engagement, working here means being part of a company that truly cares about its employees and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Full Time in Bournemouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out K&Z Holdings Ltd's social media and website. This will help you understand their values and how you can fit in as a Team Member.
✨Tip Number 2
Practice your customer service skills! Since amazing service is key for this role, think of examples where you've gone above and beyond for customers. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Show off your teamwork skills! Prepare to discuss how you've worked well with others in the past. Highlighting your ability to balance workloads and support your teammates will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at K&Z Holdings Ltd.
We think you need these skills to ace Team Member - Full Time in Bournemouth
Some tips for your application 🫡
Show Your Team Spirit:When writing your application, let us know how you thrive in a team environment. Share examples of how you've worked with others to achieve goals or tackle challenges. We love seeing that team spirit shine through!
Highlight Your Customer Service Skills:Since amazing service is key at Pret, make sure to mention any experience you have in customer-facing roles. Tell us about times when you went above and beyond for customers – we want to see your passion for delivering outstanding service!
Know Your Stuff:Familiarise yourself with Pret standards and values before applying. Mentioning your knowledge of our food and service standards in your application will show us you're serious about joining the team. It’s all about that attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us see what you’ve got!
How to prepare for a job interview at K&Z Holdings Ltd
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's standards and values. Brush up on the 6 Key Points of Service and Production, as well as the importance of cleanliness and health & safety. This knowledge will show that you're serious about the role and ready to contribute from day one.
✨Showcase Teamwork Skills
Since this role is all about teamwork, be prepared to share examples of how you've successfully worked in a team before. Think of specific situations where you balanced workloads or supported your colleagues. This will demonstrate your ability to fit into their team dynamic.
✨Practice Customer Engagement
Customer service is key in this role, so practice how you would engage with customers. Think about how you can serve efficiently and politely while responding to their needs. You might even want to role-play some scenarios with a friend to get comfortable.
✨Dress to Impress
First impressions matter! Make sure you wear clean and smart attire for your interview. While it’s not a uniform, looking presentable shows that you understand the importance of maintaining a professional appearance, which is crucial in the hospitality industry.
