Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support a dynamic team in delivering exceptional service and delicious food.
- Company: Join a vibrant and inclusive team at Pret, known for its commitment to quality.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for personal growth.
- Other info: Perfect for students looking to gain valuable experience in a fast-paced environment.
- Why this job: Be a key player in creating joyful customer experiences while developing your leadership skills.
- Qualifications: Passion for teamwork and a desire to inspire others.
The predicted salary is between 12 - 15 £ per hour.
Responsibilities:
- Support and coach the team to ensure they reach their potential in both the shop and kitchen.
- Support the training pathways to ensure training happens on time.
- Lead by example and be hands-on when required.
- Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities.
- Coach the team for good performance by offering good regular feedback and praises.
- Lead the Speed of Service principles.
- Ensure the team consistently follows the 6 Key Points of Service.
- Follow the MBWA principles.
- Empower the team to deliver engaging Joy of Pret activities.
- Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous.
- Ensure the Coffee Calling System is followed efficiently.
- Ensure all Marketplace orders are prepared promptly and accurately.
- Ensure the team consistently delivers delicious food by following the 6 Key Points of Production.
- Ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled.
- Always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness.
- Ensure How to Cards are used and followed consistently to deliver Pret standards.
- Ensure Line Checks are carried out successfully and any improvement needs actioned.
- Ensure no Made to Sell (MTS) rejects are on display in our Langars.
- Continually develop the team’s knowledge about the quality of our food and coffee.
- Ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard.
- Make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers.
- Ensure that all safety checks are correctly monitored and recorded.
- Take corrective action immediately on issues that affect customers, the team or sales.
- Ensure the shop is clean, safe and the equipment is always well maintained.
- Follow the Managing by Walking Around (MBWA) principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes.
- Demonstrate due diligence and report and escalate any quality issues.
- Maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering & Production).
- Carry out ordering accurately and in line with the business needs.
- Lead, monitor and follow up on Mystery Shopper requirements.
- Ensure good stock control by following the 7 Steps of Unaccounted.
- Ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety.
- Always follow merchandising guidelines and ensure marketing is used effectively to drive sales.
- Support the execution of successful food launches.
- Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met.
- Support Marketplace opportunities.
This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISAs at this time.
Shift Leader- Part Time (Weekend Availability) employer: K&Z Holdings Ltd
Contact Detail:
K&Z Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader- Part Time (Weekend Availability)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's social media and website to understand their values. This way, you can show how you embody the 3Bs: Be Kind, Be Honest, Be Generous.
✨Tip Number 2
Practice your coaching skills! Think of examples where you've supported a team or trained someone. Being hands-on is key, so be ready to share how you lead by example in your previous roles.
✨Tip Number 3
Prepare for situational questions! Expect to discuss how you'd handle specific scenarios related to food safety or customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Pret team and ready to deliver delicious food with a smile!
We think you need these skills to ace Shift Leader- Part Time (Weekend Availability)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about supporting and coaching a team, so share any relevant experiences that highlight your passion for leadership.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the responsibilities listed, like 'coaching', 'training pathways', and 'Speed of Service'. This shows us you’ve done your homework and understand what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your skills and experiences that directly relate to the role. Remember, we want to know how you can help our team thrive!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at K&Z Holdings Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Leader. Familiarise yourself with the key points of service and production processes mentioned in the job description. This will help you demonstrate your knowledge and show that you're ready to lead by example.
✨Showcase Your Coaching Skills
Since coaching the team is a big part of the role, think of specific examples from your past experiences where you've successfully supported or trained others. Be prepared to discuss how you would empower your team to deliver engaging activities and maintain high standards.
✨Emphasise Teamwork and Communication
Highlight your ability to communicate effectively with both the kitchen and front-of-house teams. Share examples of how you've fostered clear communication in previous roles, as this is crucial for ensuring business needs are met and maintaining a positive work environment.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you would handle challenges that may arise, such as quality issues or customer complaints. Think about times when you've taken corrective action and how you ensured safety and standards were upheld. This will show that you can think on your feet and prioritise customer satisfaction.