Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coach a dynamic team to deliver exceptional service and delicious food.
- Company: Join a vibrant and inclusive company that values teamwork and growth.
- Benefits: Full-time hours, competitive pay, and opportunities for personal development.
- Other info: Fast-paced environment with plenty of room for career advancement.
- Why this job: Be a key player in creating memorable customer experiences every day.
- Qualifications: Leadership skills and a passion for food and service.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities
- Support and coach the team to ensure they reach their potential in both the shop and kitchen.
- Support the training pathways to ensure training happens on time.
- Lead by example and be hands-on when required.
- Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities.
- Coach the team for good performance by offering good regular feedback and praises.
- Lead the Speed of Service principles to ensure the team consistently follows the 6 Key Points of Service.
- Follow the MBWA principles.
- Empower the team to deliver engaging Joy of Pret activities.
- Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous.
- Ensure the Coffee Calling System is followed efficiently.
- Ensure all Marketplace orders are prepared promptly and accurately.
- Ensure the team consistently delivers delicious food by following the 6 Key Points of Production.
- Ensure the 11-Step Production Process is always followed to guarantee customer safety and that each product is accurately made and labelled.
- Always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness.
- Ensure How to Cards are used and followed consistently to deliver Pret standards.
- Ensure Line Checks are carried out successfully and any improvement needs actioned.
- Ensure no Made to Sell (MTS) rejects are on display in our Langars.
- Continually develop the team’s knowledge about the quality of our food and coffee.
- Ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard.
- Make sure Food Safety and Health standards are maintained.
Shift Leader - Full Time employer: K&Z Holdings Ltd
Contact Detail:
K&Z Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader - Full Time
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret's values and how they align with your own. This will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've coached or supported a team. Be ready to share how you empower others and lead by example, just like the role requires.
✨Tip Number 3
Show your passion for quality and freshness! Be prepared to discuss how you ensure high standards in food and service. This will demonstrate that you understand the importance of customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Shift Leader - Full Time
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and delivering top-notch service. Share any relevant experiences that highlight your passion for coaching and supporting others.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your skills in training, feedback, and team leadership. We love seeing how your unique experiences align with our values and the responsibilities of the Shift Leader role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at K&Z Holdings Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Leader. Familiarise yourself with the key points of service and production principles mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Coaching Skills
Since coaching the team is a big part of the job, think of specific examples from your past experiences where you've successfully supported or trained others. Be ready to discuss how you provided feedback and helped team members reach their potential, as this will highlight your leadership abilities.
✨Emphasise Teamwork and Empowerment
The role requires you to empower your team and lead by example. Prepare to talk about how you've fostered a positive team environment in previous roles. Share instances where you encouraged team members to take initiative and how you celebrated their successes.
✨Demonstrate Your Commitment to Quality
Quality and customer safety are paramount in this position. Be prepared to discuss how you ensure high standards in food preparation and service. Mention any relevant experiences where you maintained quality control and adhered to safety protocols, as this will show your dedication to delivering excellent service.