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- Tasks: Craft amazing drinks, train your team, and create a buzz with customers.
- Company: Join the vibrant team at Pret A Manger.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Be part of a team that values creativity and customer connection.
- Qualifications: Passion for coffee and great customer service skills.
- Other info: Perfect for students looking for a dynamic and rewarding role.
The predicted salary is between 20000 - 25000 £ per year.
A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard. The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect.
Right Pret People: Barista Prepared Drink Training
- To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
- To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
- To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
- To ensure all hot drink training material is available and up to date.
- To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform.
Amazing Service: Creating Pret Buzz
- To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
- To call down the queue to bust queues.
- To serve Barista Prepared Drinks within a reasonable time.
- To ensure coffee calling is clear, appropriate and consistent to the customers and team.
- To “wow” customers with latte art.
Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge
- To make all Barista Prepared Drinks to Pret standards.
- To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards.
- To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards.
- To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks.
- To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
- To role model Barista prepared drink standard updates and new product launches.
- To report any Barista prepared drink ingredient quality issues to your Manager.
- To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names.
Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenance
- To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
- To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
- To role model the 5 point check to ensure you are set for success.
- To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
- To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards.
- To role model aspects of ‘food safety’ in accordance with the law and Pret standards.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Barista Prepared Drinks waste control
- To manage the waste levels of Barista prepared drink ingredients.
- To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.
Growing Sales: Maximising Barista Prepared Drinks Sales
- To have a weekly sales target and share this with the team.
- To know your shop Barista Prepared Drinks sales versus total sales and the mix.
- To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
- To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.
This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISAs at this time.
Barista: Craft Drinks, Train Teams & Wow Customers in Milton Keynes employer: K&Z Holdings Ltd
Contact Detail:
K&Z Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista: Craft Drinks, Train Teams & Wow Customers in Milton Keynes
✨Tip Number 1
Get to know Pret's coffee story inside out! When you walk into that interview, show off your passion for coffee and how it connects with customers. We want to see that you can create that 'Pret Buzz'!
✨Tip Number 2
Practice your latte art skills before the big day! Being able to wow customers with your creations is key. We love seeing candidates who can demonstrate their barista skills in a fun and engaging way.
✨Tip Number 3
Be ready to chat about teamwork! As a Barista, you'll be part of a close-knit team, so share examples of how you've worked well with others in the past. We want to know how you can contribute to our amazing team spirit.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Barista: Craft Drinks, Train Teams & Wow Customers in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had with crafting drinks or engaging with customers – we want to see that 'Pret Buzz' in your words!
Highlight Teamwork Skills: Since you'll be part of a team, it's important to showcase your ability to work well with others. Mention any past experiences where you collaborated with teammates or trained others, as this will show us you're ready to jump into the Pret family.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the heart of why you'd be a great fit for our Barista role.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity. Plus, it shows you’re keen on joining the Pret team!
How to prepare for a job interview at K&Z Holdings Ltd
✨Know Your Coffee
Before the interview, brush up on your coffee knowledge! Understand the different types of drinks Pret offers and be ready to discuss them. This shows your passion for coffee and helps you connect with the team.
✨Show Off Your Customer Service Skills
Prepare examples of how you've wowed customers in the past. Whether it’s through a friendly chat or a special drink recommendation, demonstrating your ability to create that 'Pret Buzz' will set you apart.
✨Team Player Attitude
Be ready to talk about your experience working in teams. Pret values collaboration, so share stories that highlight your ability to train others and work together to achieve goals.
✨Dress to Impress
Make sure you’re dressed smartly for the interview, ideally in something that reflects the Pret uniform style. This shows you understand the brand and are serious about the role.