At a Glance
- Tasks: Join a vibrant team to create delicious food and deliver amazing customer service.
- Company: Be part of Pret A Manger, a beloved brand known for its fresh food.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Perfect for students looking for part-time work with growth opportunities.
- Why this job: Make customers smile while working in a dynamic and supportive team.
- Qualifications: No experience needed, just a passion for great service and teamwork.
The predicted salary is between 11 - 13 £ per hour.
A Pret Team Member works as part of a team in a Pret shop in the kitchen, front of house and delivery. They are responsible for creating an efficient & welcoming environment, engaging and "wowing" our customers and producing great quality Pret food. Key focuses for the role are teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.
Key Responsibilities
- Right Pret People: Team Work
- To maintain good relationships with all of the shop's team.
- To take on jobs to balance workload across the team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc).
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
- Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers' needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Points of Production.
- To ensure stock is rotated and used according to standard.
- Well Loved Shop: Cleanliness and Health & Safety
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test.
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers.
- I complete all training, to enable me to understand the Pret standards and safety processes I must follow.
- I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
- Shop Profitability: Productivity
- To complete and pass all TM and TM training in a timely manner.
- To adhere to financial standards on tills.
Team Member in Bournemouth employer: K&Z Holdings Ltd
At Pret A Manger, we pride ourselves on fostering a vibrant and inclusive work culture where teamwork and exceptional service are at the heart of everything we do. As a Team Member, you'll enjoy comprehensive training opportunities, a supportive environment, and the chance to grow within a company that values your contributions and encourages personal development. Located in a bustling area, our shops offer a dynamic atmosphere that makes every day rewarding and engaging for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Bournemouth
✨Tip Number 1
Get to know the Pret culture! Spend some time in a Pret shop, chat with the team, and soak up the vibe. This will not only help you understand what it’s like to work there but also give you some great talking points for your interview.
✨Tip Number 2
Show off your teamwork skills! During interviews or networking, share examples of how you've worked well in a team before. Pret values collaboration, so let them know you can be a great team player.
✨Tip Number 3
Practice your customer service skills! Think about how you would engage with customers at Pret. Maybe even role-play with a friend to get comfortable with delivering amazing service and responding to customer needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from Pret, making it easier for us to connect with you.
We think you need these skills to ace Team Member in Bournemouth
Some tips for your application 🫡
Show Your Team Spirit:When writing your application, make sure to highlight your teamwork skills. We love candidates who can work well with others and balance workloads, so share any experiences where you've collaborated successfully in a team.
Customer Service is Key:Since amazing service is at the heart of what we do, don’t forget to mention your customer service experience. Tell us about times you’ve gone the extra mile to engage and wow customers – it’ll really make your application stand out!
Know Your Stuff:Familiarise yourself with Pret’s standards and values before applying. We appreciate candidates who understand our commitment to quality food and cleanliness, so showing that you’ve done your homework will definitely impress us.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your personality and passion for the role right from the start!
How to prepare for a job interview at K&Z Holdings Ltd
✨Know Your Pret Standards
Before the interview, make sure you’re familiar with Pret's key points of service and production. Understanding these standards will show that you’re serious about the role and ready to contribute to the team from day one.
✨Showcase Teamwork Skills
During the interview, highlight your experience working in teams. Share specific examples of how you’ve balanced workloads or supported colleagues in previous roles. This will demonstrate that you can maintain good relationships and work collaboratively.
✨Emphasise Customer Engagement
Pret values amazing service, so be prepared to discuss how you’ve engaged with customers in the past. Think of instances where you went above and beyond to meet customer needs, as this will resonate well with the interviewers.
✨Dress the Part
Even though it’s just an interview, dressing smartly and maintaining a clean appearance is crucial. It reflects your understanding of Pret’s emphasis on cleanliness and professionalism, which is key for a Team Member role.
