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- Tasks: Serve amazing coffee and create a buzz for customers at Pret.
- Company: Join K&Z Holdings Ltd, a vibrant part of the Pret A Manger family.
- Benefits: Enjoy flexible hours, team training, and a fun work environment.
- Why this job: Be part of a dynamic team that values quality and customer engagement.
- Qualifications: No prior experience needed; just bring your passion for coffee and people!
- Other info: Must be available to work weekends; UK applicants only.
The predicted salary is between 24000 - 36000 £ per year.
Pret A Manger – Barista
A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard.
The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect.
The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs.
Right Pret People: Barista Prepared Drink Training
- To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards.
- To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate.
- To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate.
- To ensure all hot drink training material is available and up to date.
- To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform.
Amazing Service: Creating Pret Buzz
- To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz.
- To call down the queue to bust queues.
- To serve Barista Prepared Drinks within a reasonable time.
- To ensure coffee calling is clear, appropriate and consistent to the customers and team.
- To “wow” customers with latte art
Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge
- To make all Barista Prepared Drinks to Pret standards.
- To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards.
- To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards.
- To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks.
- To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review.
- To role model Barista prepared drink standard updates and new product launches.
- To report any Barista prepared drink ingredient quality issues to your Manager.
- To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names.
Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenance
- To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards.
- To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go!
- To role model the 5 point check to ensure you are set for success.
- To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards.
- To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards.
- To role model aspects of ‘food safety’ in accordance with the law and Pret standards.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I
ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Barista Prepared Drinks waste control
- To manage the waste levels of Barista prepared drink ingredients
- To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager.
Growing Sales: Maximising Barista Prepared Drinks Sales
- To have a weekly sales target and share this with the team.
- To know your shop Barista Prepared Drinks sales versus total sales and the mix.
- To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment.
- To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret.
This role is only open to applicants within the UK or who already hold the right to work in the UK – we are not able to sponsor VISA\’s at this time. #J-18808-Ljbffr
Barista full time Weekend Availability employer: K&Z Holdings Ltd
Contact Detail:
K&Z Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista full time Weekend Availability
✨Tip Number 1
Familiarise yourself with Pret A Manger's coffee offerings and their unique selling points. Being able to discuss their coffee story and menu confidently during your interview will show your genuine interest in the brand.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on creating a positive experience, as this is crucial for embodying the 'Pret Buzz' that the role requires.
✨Tip Number 3
Demonstrate your teamwork abilities by sharing examples of how you've successfully collaborated with others in previous roles. This will highlight your fit within the team-oriented environment at Pret.
✨Tip Number 4
Be prepared to discuss how you would handle busy periods and manage queues effectively. Showing that you can maintain composure and efficiency under pressure will be a big plus for the hiring team.
We think you need these skills to ace Barista full time Weekend Availability
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Barista position. Highlight your relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer service and any previous barista roles. Include specific examples of how you've provided excellent service or trained others, as these are crucial for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Pret A Manger and how you can contribute to creating the 'Pret Buzz' for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is important in the hospitality industry.
How to prepare for a job interview at K&Z Holdings Ltd
✨Know Your Coffee
Familiarise yourself with Pret's coffee offerings and standards. Be prepared to discuss different types of drinks, their ingredients, and how they are made. This shows your passion for coffee and your commitment to delivering quality.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to create a positive experience for customers, as this is crucial for the Barista role.
✨Dress to Impress
Make sure to present yourself neatly and professionally, adhering to Pret's dress code. First impressions matter, and being immaculately presented will demonstrate your understanding of the brand's values.
✨Practice Teamwork Scenarios
Since the role involves working as part of a team, think of examples that showcase your ability to collaborate effectively. Be ready to discuss how you handle conflicts or support your teammates during busy periods.
