At a Glance
- Tasks: Drive customer success and engagement across EMEA while collaborating with diverse teams.
- Company: Join Kyriba, a leader in SaaS solutions with a focus on client relationships.
- Benefits: Competitive salary, travel opportunities, and comprehensive benefits package.
- Other info: Exciting role with opportunities for growth and travel to meet clients.
- Why this job: Make a real impact by helping clients realise value from innovative solutions.
- Qualifications: Experience in account management and strong relationship-building skills required.
The predicted salary is between 89600 - 113360 £ per year.
Kyriba is seeking an experienced Customer Engagement Manager to drive value realization for customers across EMEA. The ideal candidate will have a strong background in account management and SaaS solutions, with a track record of fostering client relationships.
This role will involve:
- Collaboration with cross-functional teams
- Proactive customer engagement
- Executive-level facilitation
The position also includes travel to meet clients and attend events.
Salary range is £89,600.00 – £113,360.00 with added benefits.
Strategic CSM – EMEA Growth & Adoption employer: Kyriba
Kyriba is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. With competitive salaries and comprehensive benefits, including opportunities for travel and client engagement across EMEA, Kyriba empowers its employees to make a meaningful impact while fostering strong relationships with clients. Join us to be part of a forward-thinking team dedicated to driving success in the SaaS industry.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic CSM – EMEA Growth & Adoption
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Strategic CSM role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Kyriba and understanding their SaaS solutions. We want to show that we’re not just another candidate, but someone who truly gets their business and can drive value for their customers.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience in account management aligns with the role. Highlight specific examples of how you've fostered client relationships and driven engagement in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Kyriba.
We think you need these skills to ace Strategic CSM – EMEA Growth & Adoption
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Strategic CSM role. Highlight your account management background and any SaaS solutions you've worked with, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer engagement and how your experience can drive value for our clients across EMEA. Be genuine and let your personality come through!
Showcase Your Collaboration Skills:Since this role involves working with cross-functional teams, make sure to mention any relevant experiences where you've successfully collaborated with others. We want to see how you can bring people together to achieve common goals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Kyriba
✨Know Your SaaS Inside Out
Make sure you have a solid understanding of SaaS solutions and how they can drive value for customers. Brush up on Kyriba's offerings and be ready to discuss how you've successfully managed accounts in the past.
✨Showcase Your Relationship-Building Skills
Prepare examples that highlight your ability to foster strong client relationships. Think about times when you went above and beyond to ensure customer satisfaction and how that led to successful outcomes.
✨Collaborate Like a Pro
Since this role involves working with cross-functional teams, be ready to discuss your experience in collaboration. Share specific instances where you worked with different departments to achieve a common goal.
✨Be Ready for Travel Talk
As travel is part of the job, be prepared to discuss your willingness and experience with client meetings and events. Highlight any previous roles where travel was involved and how you managed it effectively.
