Role Background:
Kyriba is hiring a talented Senior Account Manager responsible for managing a portfolio of customer accounts. This specific role will focus on Kyriba's small and mid-size business portfolio. This is a quota carrying position, focused on both customer retention and growth through bookings. Through a customer-first mentality, this role serves as a key relationship for the Kyriba customer base.
What You'll Do:
- Responsible for developing and maintaining relationships and expanding the Kyriba footprint for existing customers in the AM's portfolio.
- Perform account planning, determine portfolio strategy, as well as proper segmentation to enable focus efforts and activities.
- Drive strategic net new, expansion, and renewal business of Kyriba solutions within SMB accounts.
- Coordinate with all supporting teams at Kyriba, including pre-sales, value engineering, PS, partners, support, product, and more.
- Work hand-in-hand with the account team (CSMs, SAMs, Management) to determine and execute on account plans.
- Execute on sales/bookings goals on a quarterly basis, and demonstrate strategic planning of your territory.
- Ensure protection of current revenue through proper renewal management and execution.
- Effectively differentiate KYRIBA offerings from competitive alternatives and create customer preference for these offerings.
- Manage and deliver quarterly revenues with accurate forecasting of the pipeline and full transparency through the status of opportunities.
- Build Pipeline, including both large, strategic opportunities as well as transactional expansions.
- Create and deliver quality presentations and proposals for customer consumption.
- Manage internal escalations as required, ensuring accountability from other supporting teams within Kyriba.
- Ongoing learning of market and industry supported (treasury, payments, cash management, risk management, working capital)
What You'll Bring:
- Bachelor's Degree in Finance, Accounting, Treasury, Business Management, or equivalent preferred strongly preferred.
- At least 3 years proven experience in SaaS selling, preferably to IT or Finance.
- Background working in Treasury, Finance, or Payment is preferred.
- Strong track record of sales quota achievement and pipeline generation.
- Business development skills as well as a strong understanding of how software deals are transacted.
- Proficiency in MS/Google tools: Word, PPT, XLS
- Comfortable managing through conflict and escalation.
- Ability to travel, up to 30% to be onsite with clients or at events
Senior Account Manager employer: Kyriba
Join a dynamic and innovative international SaaS company at the forefront of fintech, where you will gain invaluable experience in the Value Added Services team. Our collaborative work culture fosters personal and professional growth, offering you the chance to develop your skills while contributing to meaningful projects that enhance client relationships. Located in a vibrant tech hub, we provide a supportive environment that encourages creativity and teamwork, making it an excellent place for aspiring professionals to thrive.