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For Companies At a Glance
- Tasks: Manage customer relationships and ensure clients maximise their SaaS solutions.
- Company: Leading fintech company focused on customer engagement and innovation.
- Benefits: Hybrid work environment, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the fintech industry.
- Qualifications: Strong SaaS knowledge and expertise in account management required.
- Other info: Customer-centric values with a focus on innovation and performance outcomes.
The predicted salary is between 36000 - 60000 £ per year.
A leading fintech company seeks a Customer Engagement professional to manage customer relationships across EMEA. This role requires strong SaaS knowledge and expertise in account management, ensuring that clients realize the full value of their purchased solutions.
Responsibilities include:
- Engaging customers
- Facilitating executive meetings
- Measuring performance outcomes
The position offers a hybrid work environment, highlighting customer-centric values and innovation.
Remote Senior Customer Success Executive EMEA Growth employer: Kyriba
Contact Detail:
Kyriba Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Senior Customer Success Executive EMEA Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. A personal referral can make all the difference in landing that interview.
✨Tip Number 2
Show off your SaaS expertise! When you get the chance to chat with potential employers, highlight your experience with software solutions and how you've helped clients maximise their value. We want to see those success stories!
✨Tip Number 3
Prepare for those executive meetings! Brush up on your presentation skills and be ready to discuss how you can drive customer engagement and performance outcomes. Confidence is key, so practice makes perfect!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Senior Customer Success Executive EMEA Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success role. Highlight your SaaS knowledge and any relevant account management experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer engagement and how you can help our clients realise the full value of their solutions. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive customer success. Numbers and outcomes speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Kyriba
✨Know Your SaaS Inside Out
Make sure you brush up on your SaaS knowledge before the interview. Understand the specific solutions the company offers and how they benefit customers. This will help you demonstrate your expertise and show that you can effectively manage customer relationships.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Think about times when you facilitated meetings or helped clients realise the value of a product. Being able to share these experiences will highlight your suitability for the role.
✨Understand the EMEA Market
Familiarise yourself with the unique challenges and opportunities within the EMEA region. Research cultural differences and market trends that could impact customer success. This knowledge will impress your interviewers and show that you're ready to tackle the role head-on.
✨Prepare Questions That Matter
Have a list of thoughtful questions ready to ask during the interview. Inquire about the company's customer-centric values, their approach to innovation, and how they measure performance outcomes. This not only shows your interest but also helps you gauge if the company is the right fit for you.
