Head of External Communications

Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise.

Kyriba is seeking an experienced Head of External Communications based in the UK. Reporting to the Chief Communications Officer, you will be responsible for executing comprehensive PR and external communications strategies that elevate Kyriba's brand and position us as a thought leader in the financial technology and treasury management space. In this role, you will partner closely with our PR agency, cross-functional teams, and senior leadership to drive media relations, develop compelling content, and maximise the impact of corporate announcements and customer success stories.

Key Responsibilities

• PR Programme Execution: Execute global PR strategies that position Kyriba as a leader in treasury and liquidity management solutions; develop proactive media strategies for corporate milestones, product launches, customer wins, and company news; build and maintain relationships with tier-1 and industry-specific media, journalists and editors across key markets; support crisis communications planning and reputation management.
• Kyriba TV & Content Development: Support the development and launch of Kyriba TV as a content platform for video thought leadership, customer stories and industry insights; collaborate with internal subject matter experts to create compelling video content that demonstrates Kyriba's expertise; partner with marketing teams to distribute content and measure performance.
• Corporate Communications: Lead external storytelling for corporate announcements including partnerships, customer wins and strategic initiatives; draft press releases and ensure consistency and quality across all announcements; coordinate timing and messaging across corporate, product and customer news.
• Content Messaging & Collaboration: Partner with Product Marketing, Sales, Customer Success, and Product teams to align external messaging with business priorities; develop messaging frameworks that translate technical capabilities into compelling business narratives; ensure consistency of voice and narrative across all customer-facing content.
• Executive Communications Support: Support C-level executives and senior leaders in preparation for media engagement and speaking opportunities; collaborate with cross-functional teams to gather insights and execute integrated campaigns; build strong working relationships across the organization to deliver high-quality work.
• PR Agency Management: Manage external PR agency partners to drive results and strategic value; provide clear direction and ensure agencies deliver against agreed KPIs; optimise agency performance through regular feedback and collaboration.
• Thought Leadership: Support positioning of Kyriba executives as trusted voices on treasury management and financial technology; identify and secure speaking opportunities at industry conferences, webinars and roundtables; coordinate bylined article and contributed content programs for business and trade publications.

Requirements

• 7+ years in corporate communications, public relations, or external communications roles within B2B technology, SaaS or financial services
• Proven track record executing successful PR programmes and media campaigns
• Strong media relationships across UK, European, and global business and technology press
• Experience creating or supporting video content programmes or branded content initiatives
• Ability to translate complex technical products into compelling business stories
• Excellent stakeholder management and collaboration skills
• Experience managing external agencies and vendor relationships
• Strong written and verbal communication skills with attention to detail
• Self-starter who thrives in fast-paced, high-growth environments
• Bachelor's degree in communications, journalism, marketing or related field

Desired Attributes

• Experience in fintech, enterprise software, or treasury/financial management sectors
• Familiarity with content distribution strategies across earned, owned and social channels
• Understanding of analyst relations and industry evaluations
• Passion for storytelling and building brand reputation in competitive markets

Our Values

• Think Big & Constantly Innovate: We have the confidence to think big, embrace change, challenge the status quo, and continuously evolve – incorporating new technologies and driving industry progress.
• Put our Customers’ Needs First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us.
• Act with Integrity: Integrity is at the heart of everything we do. We take personal responsibility for our actions, own our decisions, and honour each other’s contributions. We empower each other through honesty, respect, trust and transparency.
• Work as One Team: We are driven by our common goals and share in each other’s successes and failures, learning and working together as a team where everyone can bring their best selves.
• Strive for Excellence while Having Fun: We enjoy tackling new challenges together, and revel in continuous improvement as we deliver, with ultimate professionalism, the very best for our customers, while exceeding our own expectations.

Kyriba offers a comprehensive compensation package, including a range of health, welfare and wellbeing benefits designed to support both your professional and personal life.

Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information.

If you require a reasonable accommodation to complete any part of the application or interview process, or to perform essential job functions, please contact us at TArequests@kyriba.com. Requests will be handled confidentially and in accordance with applicable local laws.