At a Glance
- Tasks: Manage brand accounts and drive growth through innovative influencer marketing strategies.
- Company: Join Kyra, a leading influencer marketing platform working with top brands.
- Benefits: Enjoy hybrid working, generous PTO, and a learning budget for personal growth.
- Other info: Opportunity to work with AI tools and develop your career in a supportive culture.
- Why this job: Be at the forefront of influencer marketing and make a real impact in a dynamic environment.
- Qualifications: 4-6 years in influencer marketing with strong campaign management skills.
The predicted salary is between 50000 - 60000 £ per year.
About Kyra
Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.
Location: London (Hybrid) | 9-month Fixed-Term Contract
Salary: Competitive, dependent on experience
What You'll Do
- Manage a portfolio of brand accounts across enterprise fashion and consumer goods clients.
- Keep clients, grow them, and run delivery cleanly.
- Ensure team alignment and operational efficiency through better systems and technology.
- Act as the connective tissue between Sales, Strategy, Campaigns, Paid, and Product.
- Identify and address any performance, scope, relationship, or margin issues early.
Lead the Relationship
- Own client relationships across launches, seasonal campaigns, and always-on programmes.
- Build trust and have direct conversations when performance needs to improve.
Turn Insight into Strategy
- Translate data into clear, actionable plans using AI.
- Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain implications.
Own Delivery End-to-End
- Manage timelines, scopes, budgets, and execution across our full product suite.
- Ensure work is on-brand, on-time, and within margin.
Protect & Grow Revenue
- Manage renewal timelines and model scenarios with AI.
- Identify upsell opportunities and speak confidently about account growth.
Use Data to Improve What's Next
- Forecast performance and optimise mid-campaign.
- Ensure reporting informs decisions.
Keep the System Tight
- Maintain clean tracking and watch capacity.
- Address inefficiencies and ensure client feedback is captured.
What We're Looking For
- 4–6+ years in influencer or creator marketing.
- Strong hands-on campaign experience, particularly with TikTok.
- Proven track record of account growth and retention.
- Experience measured against revenue, retention, or quarterly NRR KPIs.
- AI fluency and comfort using AI tools in workflow.
- Familiarity with project management tools (Asana, Airtable, Slack) and reporting dashboards.
- Enterprise fashion or consumer goods experience is a plus.
Traits That Matter
- Curious and commercially aware.
- Direct and adaptable.
- Strong at building trust and addressing hard conversations.
- Self-directed and proactive in setting agendas.
What Success Looks Like
- By Month 2: Fully ramped up, confident, and operating independently across the portfolio.
- By Month 9: Accounts are in significantly better shape with stronger client relationships, improved revenue and margins, and a clear plan for continued growth.
Benefits
- Hybrid working: Up to 2 days a week in the office, with the rest remote.
- Annual Time Off: 25 days PTO + bank holidays, 4 company-wide days off (Kyra Days), 3 wellness days, and paid sick leave each year.
- Growth: Annual Learning & Development budget to invest in your skills.
- Rewards: Annual bonus scheme to recognise great work.
AI is core to how we operate. Use it to elevate your work. But everything in your application should reflect your own judgement and experience.
Support
If you have a condition or require an adjustment to our interview process, please let us know so we can make adjustments to support you.
Senior Client Success Manager - Creator & Brand Partnerships (9-month Contract) | UK employer: Kyra
Kyra is an exceptional employer that fosters a dynamic and inclusive work culture, offering hybrid working arrangements in the vibrant city of London. With a strong focus on employee growth, we provide an annual learning and development budget, alongside generous benefits such as 25 days of paid time off and wellness days, ensuring our team members thrive both personally and professionally. Join us to be part of a forward-thinking company at the forefront of influencer marketing, where your contributions directly impact client success and business growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Success Manager - Creator & Brand Partnerships (9-month Contract) | UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Kyra. Use LinkedIn to connect and engage with them. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your numbers! Since this role is all about account growth and retention, be ready to discuss your past successes with specific metrics. Show us how you’ve turned insights into strategies that worked.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your experience with influencer marketing and how you’ve used AI tools effectively. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Kyra team. Let’s make it happen!
We think you need these skills to ace Senior Client Success Manager - Creator & Brand Partnerships (9-month Contract) | UK
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Client Success Manager role. Highlight your experience in influencer marketing and how it aligns with what we do at Kyra. We want to see how you can bring value to our team!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to grow accounts and manage client relationships. Use numbers and metrics to back up your claims – we love a good success story backed by data!
Be Authentic:While we appreciate professionalism, we also value authenticity. Let your personality shine through in your application. Share your passion for influencer marketing and how you’ve used AI tools in your previous roles – it’ll help us get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at Kyra!
How to prepare for a job interview at Kyra
✨Know Your Numbers
Make sure you come prepared with specific metrics and examples of how you've driven account growth and retention in your previous roles. This is crucial for demonstrating your impact and aligning with the company's focus on performance.
✨Familiarise Yourself with AI Tools
Since the role involves using AI for client summaries and performance narratives, brush up on any relevant AI tools you’ve used before. Be ready to discuss how you can leverage these tools to enhance client relationships and campaign outcomes.
✨Understand the Brand Landscape
Research Kyra's key clients and their campaigns. Knowing the brands they work with, like H&M and Ray-Ban, will help you speak confidently about how you can contribute to their success and align with their marketing strategies.
✨Prepare for Direct Conversations
The job requires having tough conversations when performance dips. Think of examples from your past where you had to address issues directly and how you turned those situations around. This will show your adaptability and strong communication skills.
