At a Glance
- Tasks: Manage global influencer marketing campaigns for top brands across multiple regions.
- Company: Join Kyra, a leading influencer marketing platform with big-name clients.
- Benefits: Competitive pay, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and innovation.
- Why this job: Be the key player in delivering world-class service on flagship accounts.
- Qualifications: 4-6 years in influencer marketing and strong organisational skills required.
The predicted salary is between 39600 - 48400 £ per year.
About Kyra
Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.
📍London (Hybrid) 💰 Competitive, dependent on experience
The Opportunity
You will be working on one of Kyra's largest and most complex global enterprise accounts: a fast-moving, multi-category consumer brand with 12+ sub-brands, 35+ active stakeholders, and campaigns running simultaneously across multiple regions. Your job is to keep delivery tight, keep the client happy, and be a safe pair of hands on a flagship account. This is not about growing or expanding the account. The commercial relationship is locked in. The job is world-class servicing at enterprise scale.
What you'll do:
- Work on the global account relationship across 12+ sub-brands and multiple regions. Stay organised across a volume of comms, briefs, and stakeholders that is genuinely unusual.
- Orchestrate cross-functional teams: creative, paid media, creator partnerships, and product. You are the connective tissue. If something drifts, you see it early and fix it.
- Co-own the Relationship: Work on client relationships across product launches, seasonal campaigns, and always-on programmes. Multi-thread across their teams. Build trust at every level. Have direct conversations when performance needs to improve.
- Turn Insight into Strategy: Translate campaign data into clear, executive-level recommendations using AI to move from raw numbers to narrative faster. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.
- Work On Delivery End-to-End: Lead client onboarding for new briefs: build decks, verify SOW accuracy, coordinate internal teams, demo the platform. Manage timelines, scopes, budgets, and execution across our full product suite, including Always-On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+, and License+. With 6+ briefs running simultaneously, operational precision is everything. Keep work on-brand, on-time, and within margin.
- Protect & Grow Revenue: Lead post-campaign analysis: run internal post-mortems, build PCA decks, present performance narratives. Work on exec-ready reporting (QBRs/EBRs). Reporting should inform decisions, not just recap them.
- Keep the System Tight: Keep tracking clean. Watch capacity. Fix what's inefficient. Make sure client feedback doesn't get lost. Feed client insights back into product development.
- Feed Insight Back into Product: Surface client needs, pain points, and feature requests back into the product team. You are the closest person to how the client actually uses the platform.
What We're Looking For
- 4–6+ years in influencer or creator marketing
- Campaign execution experience. You have actually run creator marketing activations, not just managed client relationships from a distance.
- Enterprise account servicing at scale. Multi-stakeholder, high-volume, complex. You have managed accounts with this many moving parts before.
- Exceptional organisation. The volume of comms, briefs, regions, and stakeholders on this account is unusually high. Getting lost is easy. You don't get lost.
- Self-starter with an entrepreneurial mindset. You'll work on learning, build internal relationships proactively, and don't wait to be told what to do.
- Strong hands-on campaign experience, with real fluency in TikTok.
- AI fluency, applied. Our platform is AI-powered and you'll be expected to get up to speed fast and use it daily for client summaries, performance narratives, and campaign analysis.
- Comfortable working across project management tools (Asana, Airtable, Slack) and reporting dashboards.
- CPG or multi-category consumer brand experience is a plus.
- Bonus if you're English and Spanish bilingual speaking. You should be commercially sharp, operationally reliable, and able to speak confidently about the accounts you've managed.
Traits That Matter
- Proactive. Organised. Adaptable. Self-starting. Comfortable with ambiguity.
- You don't wait for problems to land. You see them coming and act. You don't need rigid processes or hand-holding.
- You're willing to say "I don't know" and go find out. You take feedback well. You build trust fast.
What Success Looks Like
- By Month 1: You have full context on all active sub-brands, briefs, and stakeholders. You've built a strong working relationship with the Campaign Director and the internal pod. The client knows your name and trusts you to run things.
- By Month 3: Delivery is running smoothly across all regions. You work on reporting and client comms without oversight. Post-campaign analysis is sharp and drives clear recommendations. Internal teams come to you, not around you.
- By Month 6: The account is in better shape than when you arrived. Stakeholder satisfaction is high. Nothing has been dropped. Leadership trusts your judgement completely.
Support
If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you.
Client Solutions Manager - Influencer Marketing (Freelance) | UK employer: Kyra
At Kyra, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant city of London, our hybrid working model allows for flexibility while ensuring you are part of a supportive team that values your growth through an annual learning budget and generous time off policies. Join us to work with leading brands in influencer marketing, where your contributions will be recognised and rewarded in a fast-paced, engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Manager - Influencer Marketing (Freelance) | UK
✨Show Off Your Creative Juice
As a freelancer in marketing communications, your portfolio is your golden ticket! Make sure you’ve got a killer online presence showcasing projects you've worked on, including any campaigns or content pieces. Don't just toss it together; highlight the impact you've made with metrics whenever possible!
✨Join the Marketing Circuit
Get yourself into the local or online marketing communities, like the AMA (American Marketing Association) or industry-specific groups on LinkedIn. Attending events, workshops, or webinars can help you connect with potential clients or collaborators who might need your skills.
✨Leverage Social Media Authentically
Use platforms like Instagram and Twitter to share your insights on marketing trends or showcase your past work. Creating engaging posts or even threads with tips can boost your visibility and position you as a go-to expert in your niche.
✨Tap into Your Network
Don’t shy away from reaching out to old colleagues, friends, or acquaintances in the marketing space. A simple message asking if they know anyone in need of freelance support can open unexpected doors. Remember, personal connections can lead to opportunities that job boards can’t!
We think you need these skills to ace Client Solutions Manager - Influencer Marketing (Freelance) | UK
Some tips for your application 🫡
Craft a Portfolio that Pops:As a freelance marketer, your portfolio is your best friend! Make sure to showcase your best marketing campaigns, social media content, and any communications strategies you've developed. Don't just list your experience; highlight the results you achieved for your clients to demonstrate your talent.
Show Off Your Creativity:Marketing and communications thrive on creativity, so don’t hesitate to let your unique style shine! Whether it’s your CV layout, your cover letter’s voice, or even your email subject line, a bit of flair goes a long way in making you stand out to Kyra.
Define Your Services and Rates:Freelancing means you're running your own show! In your application, be clear about the services you can offer Kyra and include your rates if appropriate. This helps potential clients understand what they can expect from you and makes it easier for them to consider working together.
Don’t Forget About Availability:Clients want to know when they can start working with you, so be upfront about your availability in your application. Whether you can take on a project immediately or have a schedule lined up, being clear about timelines will make you a more attractive candidate for Client Solutions Manager - Influencer Marketing (Freelance) | UK at Kyra.
How to prepare for a job interview at Kyra
✨Showcase Your Portfolio
When interviewing for a freelance gig in marketing communications, having a strong portfolio is crucial. Make sure you have examples of your best work, whether that's social media campaigns, press releases, or content pieces, ready to share with the team at Kyra.
✨Familiarise Yourself with Marketing Tools
Since this role involves communication, be prepared to discuss the specific tools that you use for managing campaigns and analytics, like HubSpot or Hootsuite. Being able to demonstrate your technical comfort with these platforms can really set us apart from other candidates.
✨Pitch Your Unique Value
Freelance roles are all about standing out, so don’t just talk about what you can do—pitch why you’re the perfect fit for Kyra. Focus on your unique style, previous client success stories, and how you can tailor your approach to their needs.
✨Prepare to Discuss Your Availability
Since this is a freelance position, expect to chat about your availability and workload management. Have a clear plan on how you can fit this role into your schedule while ensuring quality output, as this will establish reliability and professionalism with the hiring team at Kyra.
