Senior Client Solutions Manager / Account Manager (6-month FTC)
Senior Client Solutions Manager / Account Manager (6-month FTC)

Senior Client Solutions Manager / Account Manager (6-month FTC)

Temporary 40000 - 50000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage brand accounts and drive growth through innovative influencer marketing strategies.
  • Company: Join Kyra, a leading enterprise influencer marketing platform with top brands.
  • Benefits: Enjoy hybrid working, generous PTO, learning budget, and annual bonuses.
  • Other info: Be part of a dynamic team focused on growth and innovation.
  • Why this job: Make an impact in a fast-paced environment while working with exciting brands.
  • Qualifications: 4-6+ years in influencer marketing with strong campaign management skills.

The predicted salary is between 40000 - 50000 ÂŁ per year.

About Kyra

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray‑Ban and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI‑powered intelligence across TikTok, Instagram and YouTube. London (Hybrid) – 6‑month Fixed‑Term Contract. Competitive pay, dependent on experience.

What You’ll Do

  • You will manage a portfolio of brand accounts across enterprise fashion and consumer goods clients. This 6‑month contract provides delivery cover during a period of rapid growth.

What you’ll own:

  • Keep clients, grow them, and run delivery cleanly.
  • Keep the team aligned, operating efficiently through better systems and technology.
  • Act as the connective tissue between Sales, Strategy, Campaigns, Paid and Product.
  • Spot drifts in performance, scope, relationship or margin early and fix them – steady, commercial ownership.

Lead the Relationship

  • Own client relationships across launches, seasonal campaigns and always‑on programmes.
  • Multi‑thread across teams, build trust and have direct conversations when performance needs to improve.

Turn Insight into Strategy

  • Translate data into clear, actionable plans using AI to move from raw numbers to narrative quickly.
  • Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.

Own Delivery End‑to‑End

  • Manage timelines, scopes, budgets and execution across our full product suite, including Always‑On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+ and License+.
  • Keep work on‑brand, on‑time and within margin.

Protect & Grow Revenue

  • Manage renewal timelines and model scenarios with AI to pressure‑test the numbers.
  • Identify upsell opportunities and speak confidently about account growth with real numbers.

Use Data to Improve What’s Next

  • Forecast performance, optimise mid‑campaign and apply learnings to the next programme.
  • Reporting should inform decisions, not just recap them.

Keep the System Tight

  • Keep tracking clean, watch capacity, fix inefficiencies and make sure client feedback doesn’t get lost.

What We’re Looking For

  • 4–6+ years in influencer or creator marketing.
  • Strong hands‑on campaign experience, with fluency in TikTok.
  • Clear track record of account growth and retention.
  • Bring numbers.
  • Experience measured against revenue, retention or quarterly NRR KPIs.
  • AI fluency; platform‑powered tools used daily for client summaries, performance narratives, renewal modelling and upsell prep.
  • Comfortable working across project management tools (Asana, Airtable, Slack) and reporting dashboards.
  • Experience in enterprise fashion or consumer goods is a plus.
  • Commercially sharp, operationally reliable and able to speak confidently about the revenue impact of accounts you’ve managed.

Traits That Matter

  • Curious.
  • Commercially aware.
  • Direct.
  • Adaptable.
  • Strong at building trust.
  • You don’t avoid hard conversations, you don’t wait for issues to escalate and you don’t need constant direction – you set the agenda and send follow‑up for alignment.

What Success Looks Like

After 6 months – across two NRR quarters – the renewal pipeline is fully mapped and on track, expansion opportunities are documented and qualified for the returning lead, client health is steady or improved across the portfolio, and the handover is seamless. The strongest candidates will leave the book in better shape than they found it.

Benefits

  • Hybrid working: up to 2 days a week in the office, remainder remote.
  • Annual time off: 25 days PTO plus bank holidays, 4 company‑wide days off, 3 wellness days and paid sick leave.
  • Annual learning and development budget to invest in your skills.
  • Annual bonus scheme to recognise great work.

AI is core to how we operate. Use it to elevate your work, while your application should reflect your own judgement and experience.

Support

If you have a condition or require an adjustment to our interview process, please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy.

Senior Client Solutions Manager / Account Manager (6-month FTC) employer: Kyra Media

Kyra is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the Senior Client Solutions Manager role in London. With a strong emphasis on employee growth through an annual learning budget and a supportive hybrid working environment, Kyra not only values your contributions but also invests in your professional development. The company’s commitment to using AI in its operations ensures that you will be at the forefront of industry advancements while enjoying competitive benefits and a collaborative team atmosphere.
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Contact Detail:

Kyra Media Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Client Solutions Manager / Account Manager (6-month FTC)

✨Tip Number 1

Network like a pro! Reach out to your connections in the influencer marketing space, especially those who might know someone at Kyra. A friendly chat can sometimes lead to a referral, which is always a bonus!

✨Tip Number 2

Prepare for the interview by diving deep into Kyra's recent campaigns and successes. Show us that you’re not just familiar with the brand but genuinely excited about what they do. Bring your insights and ideas to the table!

✨Tip Number 3

Practice your pitch! You’ll need to demonstrate how you can manage client relationships and drive account growth. Be ready to share specific examples from your past experiences that highlight your skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team at Kyra.

We think you need these skills to ace Senior Client Solutions Manager / Account Manager (6-month FTC)

Influencer Marketing
Campaign Management
Client Relationship Management
Data Analysis
AI Fluency
Project Management Tools (Asana, Airtable, Slack)
Performance Reporting
Revenue Growth Strategies
KPI Tracking
Commercial Awareness
Adaptability
Trust Building
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Showcase Your Experience: Make sure to highlight your 4-6+ years in influencer or creator marketing. We want to see your hands-on campaign experience, especially with TikTok. Use specific examples that demonstrate your track record of account growth and retention.

Be Data-Driven: Since we love numbers, include metrics that showcase your success. Talk about how you've used data to inform decisions and improve performance. Remember, we’re looking for candidates who can turn raw numbers into actionable insights!

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and traits mentioned in the job description. Show us how you embody the curious, commercially aware, and adaptable traits we value.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Kyra Media

✨Know Your Numbers

Make sure you come prepared with specific metrics and examples from your past experiences. Since the role focuses on account growth and retention, be ready to discuss how you've positively impacted KPIs like revenue and engagement in previous positions.

✨Showcase Your AI Savvy

Since AI is a core part of the role, demonstrate your fluency with AI-powered tools. Bring examples of how you've used data to inform strategies or improve campaign performance, and be ready to discuss how you can leverage these tools for Kyra's clients.

✨Build Trust Through Communication

Highlight your ability to have direct conversations about performance and issues. Prepare to share instances where you've successfully navigated tough discussions with clients or team members, showcasing your adaptability and relationship-building skills.

✨Be Ready to Discuss Systems and Efficiency

Familiarise yourself with project management tools like Asana and Airtable. Be prepared to talk about how you've improved operational efficiency in past roles, as this will resonate well with the need to keep systems tight and client feedback organised.

Senior Client Solutions Manager / Account Manager (6-month FTC)
Kyra Media

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