IT Support Technician (1st/2nd Line) - Manufacturing IT
IT Support Technician (1st/2nd Line) - Manufacturing IT

IT Support Technician (1st/2nd Line) - Manufacturing IT

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 1st and 2nd line IT support and troubleshoot issues.
  • Company: Leading cutting tools manufacturer with a focus on innovation.
  • Benefits: Competitive salary, holidays, medical insurance, and pension plan.
  • Why this job: Join a dynamic team and enhance your IT skills in a thriving industry.
  • Qualifications: Experience with Windows 10/11, Microsoft 365, and Active Directory.
  • Other info: Opportunity for continuous improvement and career growth.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading cutting tools manufacturer in Fradley is looking for an IT Support Technician to provide 1st and 2nd line support. The role requires experience in Windows 10/11, Microsoft 365, and Active Directory. You will be responsible for troubleshooting and maintaining IT infrastructure while contributing to continuous improvement efforts.

This position offers a competitive salary and a robust benefits package including holidays, medical insurance, and a company pension.

IT Support Technician (1st/2nd Line) - Manufacturing IT employer: KYOCERA SGS Precision Tools

As a leading cutting tools manufacturer in Fradley, we pride ourselves on fostering a dynamic work culture that values innovation and teamwork. Our IT Support Technicians enjoy a competitive salary alongside a comprehensive benefits package, including generous holidays, medical insurance, and a company pension, all while having ample opportunities for professional growth and development within a supportive environment.
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Contact Detail:

KYOCERA SGS Precision Tools Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Support Technician (1st/2nd Line) - Manufacturing IT

✨Tip Number 1

Network like a pro! Reach out to folks in the industry on LinkedIn or at local tech meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Brush up on your troubleshooting skills! Make sure you're ready to showcase your knowledge of Windows 10/11 and Microsoft 365 during interviews. We all know that hands-on experience speaks volumes!

✨Tip Number 3

Prepare for those tricky interview questions! Think about scenarios where you've solved IT issues or improved processes. We want to hear your success stories, so practice makes perfect!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!

We think you need these skills to ace IT Support Technician (1st/2nd Line) - Manufacturing IT

Windows 10
Windows 11
Microsoft 365
Active Directory
Troubleshooting
IT Infrastructure Maintenance
Continuous Improvement
Technical Support

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience with Windows 10/11, Microsoft 365, and Active Directory. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've tackled.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our continuous improvement efforts. Keep it friendly and professional – we love a good story!

Show Off Your Troubleshooting Skills: In your application, give us examples of how you've successfully troubleshot IT issues in the past. We’re looking for problem solvers, so share those moments when you turned a tech disaster into a success!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!

How to prepare for a job interview at KYOCERA SGS Precision Tools

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows 10/11, Microsoft 365, and Active Directory. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you’re not just familiar with the software but can also handle real-world issues.

✨Showcase Your Problem-Solving Skills

Prepare to share examples of how you've contributed to continuous improvement efforts in previous roles. Think about times when you identified a problem and implemented a solution that made a difference. This will demonstrate your proactive approach and ability to enhance IT infrastructure.

✨Understand the Company Culture

Research the cutting tools manufacturer and understand their values and mission. Tailor your responses to reflect how your skills and experiences align with their goals. This shows that you’re genuinely interested in the company and not just the role.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or future IT initiatives. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.

IT Support Technician (1st/2nd Line) - Manufacturing IT
KYOCERA SGS Precision Tools

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