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- Tasks: Provide 2nd line support and manage security incidents for clients' digital environments.
- Company: Join Kyocera, a company that values communication, courage, and cooperation.
- Benefits: Competitive salary, 25 days holiday, volunteer day, and employee assistance programme.
- Why this job: Make a real impact in IT security while working with cutting-edge technologies.
- Qualifications: 5+ years in IT support with strong networking and security knowledge.
- Other info: Dynamic work environment with opportunities for coaching and mentoring.
The predicted salary is between 36000 - 60000 £ per year.
This role requires you to be in the Reading Office three days a week and work from home for two days a week, although you will be required to work in the office full time during training.
We’re looking for a proactive 2nd Line Security Analyst to help keep our clients’ infrastructure, applications and digital environments secure and running smoothly. You’ll deliver high-quality technical support, lead on day-to-day security incident management, and ensure we meet our SLAs across multiple managed service customers.
Responsibilities
- Provide 2nd line support via our Service Desk, resolving incidents and service requests within SLA.
- Monitor and manage IT security systems, escalating issues where needed.
- Lead small teams delivering security-focused work packages.
- Produce clear documentation to meet customer and compliance standards.
- Support hardening of IT platforms and review security-impacting changes.
- Install, configure and troubleshoot end-user hardware, software, peripherals and networking equipment.
- Maintain asset, configuration and knowledge-base records.
- Support backup/recovery processes and administer user accounts, permissions and access rights.
- Assist with ISO, Cyber Essentials and other security accreditations.
- Review and improve security processes and procedures.
- Stay current with emerging security technologies and act as a role model for technical best practice.
Qualifications
- Experience in an IT technical support environment (desktop, server, application).
Required Skills
- Strong understanding of ITIL practices.
- 5+ years experience: Desktop, Networking, Server or application support.
- Solid knowledge across networking, Microsoft/VMware/Cloud tech, and security tooling.
- WAN/Lan Networking skills.
- Experience with firewalls, patching, AV/EDR (CrowdStrike preferred).
- Confident communication skills and the ability to prioritise under pressure.
- Aware of how security decisions impact operations and customer outcomes.
- Familiarity with ISO 27001, Cyber Essentials, Microsoft Defender, Azure, Fortinet, Mimecast, Sentinel or similar platforms.
- SIEM: Microsoft Sentinel, CrowdStrike Next-Gen SIEM.
- Ability to meet vetting requirements (BS7858).
Certifications
- Working towards or holding at least 3 of: SC-200, CCFA, AZ-500, CEH, CISA, CompTIA Security+.
You should have previously worked in an IT Technical environment.
What we can offer you
- Salary (Competitive)
- 25 days holiday
- The ability to Buy and Sell holiday
- A Volunteer Day
- Life Assurance (4 x base salary)
- Pension Scheme
- Company sick pay
- Employee Assistance Programme
- Coaching and Mentoring
- Cycle2Work Scheme - salary sacrifice scheme to purchase bikes at a discount
- Access to additional discounts / perks
- EyeCare - Access to money off for glasses and sight test
- Flu Jab
- Eligibility for Costco Membership
Values
The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.
Equality and Diversity Statement
Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.
Recruitment Agencies
Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.
Security Analyst in Reading employer: KYOCERA Document Solutions UK
Contact Detail:
KYOCERA Document Solutions UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Analyst in Reading
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security analyst questions. We recommend doing mock interviews with friends or using online platforms. The more you rehearse, the more confident you'll feel when it’s your turn to shine!
✨Tip Number 3
Show off your skills! Create a portfolio or a GitHub repository showcasing your projects and achievements in IT security. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Security Analyst in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Analyst role. Highlight your relevant experience in IT support, especially any work with security systems and incident management. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles that show how you've successfully handled security incidents or improved processes. This helps us see you in action!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about security and how you align with our values. We love seeing candidates who are not only qualified but also genuinely excited about the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KYOCERA Document Solutions UK
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around ITIL practices, networking, and security tools like CrowdStrike and Microsoft Sentinel. Be ready to discuss your hands-on experience with these technologies and how you've applied them in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved incidents or service requests under pressure. Highlight your ability to prioritise tasks and lead small teams, as this role requires proactive incident management and collaboration.
✨Understand the Company Values
Familiarise yourself with the 5 C’s: Communication, Courage, Commitment, Cooperation, and Consciousness. Think about how you can demonstrate these values during your interview, as they are crucial to the company culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to security and how they handle compliance with standards like ISO 27001 and Cyber Essentials. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
