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For Companies At a Glance
- Tasks: Lead transformation and innovation in a dynamic tech environment.
- Company: Join Kyocera, a leader in print manufacturing and ICT solutions.
- Benefits: Competitive salary, car allowance, generous holiday, and wellness perks.
- Why this job: Make a significant impact in a high-growth strategic area.
- Qualifications: Extensive leadership experience in technology and professional services.
- Other info: Embrace a culture of collaboration, innovation, and continuous improvement.
The predicted salary is between 60000 - 84000 £ per year.
Location: Office-based with Hybrid Working
About Us
Kyocera Document Solutions UK Group (KDUK-G) is a leading provider of print manufacturing and ICT solutions, comprising Kyocera Document Solutions UK, Annodata, and MCL. With around 420 employees, we are committed to delivering innovative, high-quality services that support our customers’ digital transformation journeys. As we continue evolving from a traditional manufacturer to a modern managed services provider, we are seeking a dynamic and commercially astute Group Technical & Services Director to play a pivotal role in our transformation.
The Opportunity
This is a critical strategic leadership role reporting directly to the Managing Director/General Manager. You will own and drive multiple group-wide functions including:
- Professional Services (Pre-Sales, Technical Delivery, Client Success)
- Service Strategy & Design
- Internal Systems & IT
- Software Development
- Data & MI
- Vendor Management
- Business Transformation
- Group Marketing (independent from Sales)
This role blends CIO and CTO responsibilities with responsibility for designing, delivering and scaling our IT services proposition. You will help shape and accelerate Kyocera’s growth, innovation, and operational excellence across the UK Group.
Key Responsibilities
- Strategic & Operational Leadership
- Provide executive leadership across technology, services, transformation, and marketing.
- Drive alignment between technology strategy, service design, and business objectives.
- Ensure robust governance across internal IT, cyber security, service operations and systems.
- Professional Services
- Lead Pre-Sales, ensuring solutions are effectively scoped, governed and commercially strong.
- Oversee Technical Delivery and resource management to ensure seamless, high-quality implementation.
- Grow the Client Success function, improving customer value, renewals and contract expansion.
- Service Strategy & Design
- Own service governance frameworks, standards and performance measures.
- Lead internal systems, software development and IT operations to ensure stability, scalability and innovation.
- Shape and execute the Group’s Data Strategy, embedding data governance, insight capabilities and advanced analytics.
- Strengthen vendor and partner relationships to maximise value, commercial benefits and innovation.
- Business Transformation
- Lead the Group’s transformation roadmap, supporting its evolution into a service-led technology business.
- Drive cross-functional change, digital enablement, automation and continuous improvement.
- Marketing Leadership
- Co-lead marketing strategy with the Head of Marketing, ensuring strong brand presence and demand generation.
- Align marketing with transformation goals and service-led propositions.
About You
We are looking for a senior leader who brings:
Essential Experience
- Extensive leadership within professional services and/or technology-centric environments.
- Strong commercial acumen – ideally with cost centre or full P&L ownership.
- Proven experience in IT, cyber security, cloud, ICT systems, and service delivery.
- Strong background in transformation, service management (ITIL), and operational governance.
- Experience working within MSP, ICT services or complex, customer-centric organisations.
Leadership Attributes
- A strategic thinker with exceptional influencing and stakeholder-management capability.
- Collaborative, adaptable and credible, with a track record of leading senior teams.
- Excellent communication skills, with professional gravitas and customer-facing confidence.
- Data-driven mindset with the ability to interpret MI/BI insights and drive evidence-based decisions.
Why Join Us?
- Opportunity to lead significant transformation in a high-growth strategic area.
- Autonomy, influence and visibility at the highest levels.
- A role with organisation-wide impact at a pivotal time in our evolution.
- A culture grounded in innovation, collaboration and continuous improvement.
What we can offer you
- Salary (Competitive) + Car Allowance
- 25 days holiday
- The ability to Buy and Sell holiday
- A Volunteer Day
- Life Assurance (4 x base salary)
- Pension Scheme
- Company sick pay
- Employee Assistance Programme
- Coaching and Mentoring
- Cycle2Work Scheme - salary sacrifice scheme to purchase bikes at a discount
- Access to additional discounts / perks
- EyeCare - Access to money off for glasses and sight test
- Flu Jab
- Eligibility for Costco Membership
Values: The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.
Equality and Diversity Statement: Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.
Recruitment Agencies: Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.
Group Technical Director in Reading employer: KYOCERA Document Solutions UK
Contact Detail:
KYOCERA Document Solutions UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Technical Director in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the role. Keep it concise and engaging – think of it as your personal brand statement.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Group Technical Director in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Group Technical Director role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: Since this role is all about strategic leadership, don’t shy away from sharing examples of how you've led teams or projects in the past. We want to see your ability to influence and drive change!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible and avoid jargon. We appreciate clarity and want to quickly grasp your qualifications and experiences.
Apply Through Our Website: For the best chance of getting noticed, make sure to submit your application through our official website. It helps us keep everything organised and ensures your application reaches the right people!
How to prepare for a job interview at KYOCERA Document Solutions UK
✨Know the Company Inside Out
Before your interview, dive deep into Kyocera Document Solutions UK Group. Understand their services, values, and recent developments. This knowledge will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Experience
As a Group Technical Director, you'll need to exhibit strong leadership skills. Prepare specific examples from your past roles where you've successfully led teams, driven transformation, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Strategic Questions
Expect questions about strategic alignment between technology and business objectives. Think about how you've previously driven change in a tech-centric environment and be ready to discuss your approach to governance and operational excellence.
✨Emphasise Your Data-Driven Mindset
Given the importance of data strategy in this role, be prepared to discuss how you've used data insights to inform decision-making. Share examples of how you've implemented data governance or advanced analytics in previous positions to enhance service delivery.
