At a Glance
- Tasks: Manage customer service contracts and ensure smooth billing and invoicing processes.
- Company: Join a dynamic team at Kyocera, known for its commitment to values and diversity.
- Benefits: Enjoy competitive salary, 25 days holiday, and unique perks like volunteer days and Costco membership.
- Other info: Opportunity for personal growth with coaching and mentoring in a collaborative setting.
- Why this job: Be part of a supportive environment where your contributions truly matter.
- Qualifications: Strong communication skills, attention to detail, and good problem-solving abilities required.
The predicted salary is between 27000 - 33000 £ per year.
- Reading
- This is an 8 month Fixed Term Role
About the role
We're looking for an In-Life Contracts Management Administrator to join our Operations team.
You'll be responsible for managing customer service contracts throughout their lifecycle, ensuring accurate contract administration, billing and invoicing while delivering excellent service to customers and internal stakeholders.
Main duties
- Create and maintain customer contract records.
- Process billing, invoices and service charges.
- Manage contract and invoice queries through to resolution.
- Process annual increases and service terminations.
- Support departmental projects and process improvements.
- Work closely with customers and internal teams.
Experience and knowledge
- Strong communication and interpersonal skills.
- Excellent attention to detail.
- Good problem-solving and organisational skills.
- Ability to manage multiple priorities.
- Good Microsoft Office skills.
- Proactive team player.
Why join us?
- Competitive Salary
- 25 days holiday + bank holidays
- The ability to Buy and Sell holiday
- A Volunteer Day
- Life Assurance (4 x base salary)
- Pension Scheme
- Employee Assistance Programme Coaching and Mentoring
- Eye Care - Access to money off for glasses and sight test
- Flu Jab
- Eligibility for Costco Membership
- Values
The values that underpin the Kyocera Group are the 5 C's- Communication, Courage, Commitment, Cooperation and Consciousness.
It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.
Equality and Diversity Statement
Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect.
We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.
Recruitment Agencies
Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list.
Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.
Contract Administrator in Reading employer: KYOCERA Document Solutions UK
Kyocera is an exceptional employer that values collaboration, innovation, and employee growth. With a hybrid working model, employees enjoy the flexibility of working from home while being part of a supportive team that prioritises operational excellence and continuous improvement. The company offers a range of benefits including generous holiday allowances, life assurance, and access to coaching and mentoring, all within a culture that celebrates diversity and encourages personal development.
Contact Details:
KYOCERA Document Solutions UK Recruitment Team
