Inside Sales Executive

Inside Sales Executive

Reading Full-Time 30000 - 42000 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Drive sales by promoting Kyocera's ICT and MPS solutions to new and existing customers.
  • Company: Join Kyocera, a leader in innovative technology solutions with a commitment to sustainability.
  • Benefits: Enjoy competitive salary, 25 days holiday, life assurance, and a bike-to-work scheme.
  • Why this job: Be part of a dynamic team focused on exceeding sales targets and building strong customer relationships.
  • Qualifications: Sales experience is essential; familiarity with Salesforce and strong communication skills are a plus.
  • Other info: Embrace our values of Communication, Courage, Commitment, Cooperation, and Consciousness.

The predicted salary is between 30000 - 42000 £ per year.

This is a 12 month Fixed-Term-Contract

Main Goal

To meet or exceed the monthly sales targets by proactively promoting the Kyocera range of ICT, Content Services and MPS Solutions, build strong customer relationships in order to maximise the portfolio and lifetime value to the customer to Kyocera. The role will directly report to the Inside Sales Manager and will align within the sales organisational structure.

The focus market is both to existing and new business across all market sectors , Commercial , Corporate and Public Sector The role will ensure all existing and new sales opportunities utilise the entire portfolio of annuity or subscription services, hardware, software and professional services.

This desk based inside sales role will sell solutions, services and products to existing Kyocera, Annodata & MCL customers as well as new logo to all areas, via the telephone, online meetings or written communications.

Responsibilities/Tasks

  • Responsible for sales process from contact through to close
  • New Business focus within Existing Print and New logo accounts
  • Responsibility for Kyocera, Annodata, MCL customers low end requirements
  • Proactive sales of selected Content Services , ICT and MPS Products & Solutions
  • Develop knowledge of total BS & MPS Portfolio
  • Identify Decision makers within target customers & Prospects
  • Utilise full range of resource tools including but not limited to Bus Gen Support , marketing, social media platforms.
  • Manage time to achieve key performance indicators
  • Update manage and maintain SFDC as per guidelines and KPI’s
  • Responding to Service desk tickets e.g. Mobiles and T&M tickets.
  • Follow up on marketing run business campaigns
  • Call focussed targeted markets promoting key products and services
  • Direct responsibility of all Business Solutions renewals below £20K threshold.
  • Developing day to day relationships with key clients & stakeholders.
  • High levels of Customer Satisfaction.
  • Good relationship with Technical Services Staff to specify customer requirement correctly.
  • Close relationship with SOP staff in order that the correct level of detail is provided ensuring purchase ordering and invoicing is not delayed.

Knowledge, Experience & Skills

  • Good written and verbal communication skills
  • Ability to exceed targets through structured approach and pipeline management
  • Maintain efficient diary and time management.
  • Demonstratable previous experience within a sales role is essential, prior knowledge of our industry would be advantageous.
  • Fully understand leasing & deal construction is essential
  • Results orientated, driven to succeed, achieve and exceed targets.
  • Experiencing of using relationship management tools (Salesforce) and competent in using all MS office programs, Word, PowerPoint, Excel SharePoint, Teams etc.
  • Proven experience of negotiation skills and the ability to close deals.
  • Building rapport with customers- Relationship management skills and openness to feedback.
  • Comfortable in cross selling being able to use initiative to offer alternative solutions to potential customers.
  • Ability to create and deliver presentations tailored to the audience needs.

Competencies and Key Success Factors

  • Meet and Exceed Monthly Targets
  • Strong commitment to and the achievement of business goals e.g., Win rates, revenue and profitability targets.
  • Acquisition of nett new customers and growth of the pipeline.
  • Accuracy of the forecast and successful usage of the CRM system (SFDC).
  • Awareness of how the role impacts on company performance. Considering the needs of all stakeholders, pre-empting potential situations and taking action to avert them. Proactively seeking to improve the service provided to colleagues and/or customers.
  • Ensure relevant and timely communication with all stakeholders who might be impacted by actions or inactions. Recommending solutions and/or alternative propositions when things go wrong.
  • Committed to achieving business goals- always going the extra mile in order to exceed expectations.
  • Being courageous- proactively trying something different and speaking up to put forward new ideas.
  • Understanding of how the Kyocera Group operate and adhering to all company policies, procedures and business ethics, ensuring that they are communicated and implemented within the team.

What we can offer you

  • Salary (Competitive)
  • 25 days holiday (All statutory bank holidays relevant to regional country) – 1 extra day after 5 years. Part time/temporary employees is a pro rata equivalent.
  • A buying and selling holiday scheme
  • Life Assurance (4 x base salary)
  • Pension Scheme – A total contribution of8% – 5% Employer and 3% Employee.
  • Company sick pay (1 week after 6 month probationary period in first year, 4 weeks in years 2-3, 8 weeks in years 4-5 and 13 weeks from year 6 onwards)
  • Enhanced Maternity and Paternity leave
  • Employee Assistance Programme
  • Bike2Work Scheme – salary sacrifice scheme to purchase bikes at a discount
  • Lifeworks – Access to discounts / perks
  • EyeCare – Access to money off for glasses and sight test

Values:

The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.

Inside Sales Executive employer: KYOCERA Document Solutions UK

At Kyocera, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters growth and collaboration. Our Inside Sales Executives benefit from competitive salaries, generous holiday allowances, and a strong commitment to employee well-being through programs like enhanced maternity/paternity leave and a comprehensive Employee Assistance Programme. With a focus on the 5 C’s—Communication, Courage, Commitment, Cooperation, and Consciousness—we empower our team members to exceed their potential while building meaningful relationships with clients across diverse sectors.
K

Contact Detail:

KYOCERA Document Solutions UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Inside Sales Executive

✨Tip Number 1

Familiarize yourself with the Kyocera product range, especially in ICT, Content Services, and MPS Solutions. Understanding these products will help you engage more effectively with potential customers and demonstrate your expertise during conversations.

✨Tip Number 2

Leverage social media platforms to connect with decision-makers in your target market. Building relationships online can lead to valuable conversations and opportunities that may not be available through traditional channels.

✨Tip Number 3

Practice your negotiation skills by role-playing with friends or colleagues. Being comfortable with closing deals is crucial for this role, and honing these skills will prepare you for real-life scenarios.

✨Tip Number 4

Stay organized and manage your time efficiently. Use tools like Salesforce to track your interactions and follow-ups with clients, ensuring you meet your key performance indicators and maintain a steady sales pipeline.

We think you need these skills to ace Inside Sales Executive

Strong Verbal and Written Communication Skills
Sales Process Management
Pipeline Management
Time Management
Customer Relationship Management (CRM) Proficiency
Negotiation Skills
Cross-Selling Techniques
Presentation Skills
Proactive Sales Approach
Knowledge of ICT, Content Services, and MPS Solutions
Ability to Exceed Sales Targets
Experience with Salesforce
MS Office Proficiency (Word, PowerPoint, Excel, SharePoint, Teams)
Understanding of Leasing and Deal Construction
Customer Satisfaction Focus
Ability to Build Rapport with Clients
Adaptability and Initiative

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and skills required for the Inside Sales Executive position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: Emphasize any previous sales experience, particularly in ICT, Content Services, or MPS Solutions. Use specific examples to demonstrate your ability to meet or exceed sales targets and build strong customer relationships.

Showcase Communication Skills: Since good written and verbal communication skills are essential for this role, ensure your application is clear, concise, and free of errors. Consider including examples of how you've effectively communicated with clients or stakeholders in the past.

Demonstrate Results Orientation: Illustrate your results-driven approach by providing metrics or achievements from your previous roles. Mention how you have successfully managed pipelines, exceeded targets, or contributed to business growth.

How to prepare for a job interview at KYOCERA Document Solutions UK

✨Know the Product Portfolio

Make sure to familiarize yourself with the Kyocera range of ICT, Content Services, and MPS Solutions. Being able to discuss specific products and how they can benefit potential customers will show your proactive approach and understanding of the role.

✨Demonstrate Relationship Management Skills

Prepare examples of how you've successfully built and maintained customer relationships in previous roles. Highlight your ability to identify decision-makers and tailor your communication to meet their needs.

✨Showcase Your Sales Achievements

Be ready to discuss your past sales experiences and how you exceeded targets. Use specific metrics or examples to illustrate your success in managing a sales pipeline and closing deals.

✨Emphasize Your Team Collaboration

Since this role involves working closely with various teams, be prepared to talk about how you've collaborated with technical staff and other departments to ensure customer satisfaction and smooth operations.

Inside Sales Executive
KYOCERA Document Solutions UK
K
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