Field Services Engineer

Printer Service Field Technical Services Engineer Servicing the
Sheffield
or
Doncaster
Area\’s.
This role is to provide technical field support to accounts in the Kyocera group.
We are looking for someone with
Printer
Technical Service Experience.
Responsibilities:
Provide technical assistance on printers
Effectively investigate and rectify faults on printers
Perform device installation routine maintenance and modifications/updates as required
Provide support during installations of printers
Knowledge, Experience & Skills
Previous experience of working in a field technical support environment preferably within the MFP/copier/print arena
City & Guilds or similar qualification or comparative competence level.
Competencies and Key success factors
Ability to think through problems in a logical manner to enable speedy and accurate resolution of issues
Excellent communication and interpersonal skills to ensure first class customer service
What we can offer you
Salary up to £*****
25 days holiday
Company Car & Fuel Card
The ability to Buy and Sell holiday (up to 5 days per year)
A Volunteer Day
Life Assurance (4 x base salary)
Pension Scheme
Company sick pay
Employee Assistance Programme
Coaching and Mentoring
Cycle2Work Scheme
EyeCare – Access to money off for glasses and sight test
Flu Jab
Eligibility for Costco Membership
Values:
The values that underpin the Kyocera Group are the 5 C\’s- Communication, Courage, Commitment, Cooperation and Consciousness.
It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.
Equality and Diversity Statement:
Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect.
We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.
Recruitment Agencies:
Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list.
Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.