At a Glance
- Tasks: Assist customers with interior design choices and provide expert advice on fabrics and window treatments.
- Company: Join a friendly, established interior showroom in Aberdeen's vibrant West End.
- Benefits: Enjoy a part-time role with flexible hours and a creative work environment.
- Other info: Opportunity to create engaging social media content and work in a dynamic showroom.
- Why this job: Combine your passion for design with exceptional customer service in a supportive team.
- Qualifications: Strong interest in interiors, customer service experience, and knowledge of fabrics required.
Job Description
Location: Aberdeen – West End | Showroom-based
Are you passionate about interior design and enjoy delivering exceptional customer service? Do you have experience with fabrics and curtain making, or window dressing? Join our creative, friendly team as a Customer Service and Interior Design Sales Assistant at our established interior showroom in Aberdeen’s busy West End.
About the Role
As a key member of our retail showroom team, you'll play a vital role in helping customers bring their design visions to life. You'll provide expert advice on wallpapers, paints, curtains, blinds, and fabrics, combining a flair for interior design with excellent customer care.
Key Responsibilities
- Assist customers with interior design choices, including colour schemes, fabric selection and wallpaper coordination.
- Provide expert advice on curtain styles,blind options and suitable fittings.
- Conduct on-site measuring appointments and prepare quotations for bespoke curtain and blind orders.
- Create engaging content for our social media platforms (Instagram, Facebook, etc.).
- Perform general showroom duties, such as placing orders and tidying displays.
What We’re Looking For
- A strong interest in home interiors, interior decoration, or soft furnishings.
- Experience in customer service, preferably in a retail or design-related setting.
- Knowledge of curtain making, window treatments, or fabric handling.
- Excellent communication and interpersonal skills.
- Confidence with computers and basic social media content creation.
- Positive, team-oriented mindset.
Job Details
- Part-time – Approximately 22 hours per week (plus additional holiday cover)
- Work on a 4-week rota (includes some Saturdays)
- Based in our showroom (no remote work)
How to Apply
Ready to combine your love for design with high-level customer support? Join our welcoming, long-standing independent business. Send your CV and a brief cover note to apply.
Customer Service and Interior Design Sales Assistant\' in Rosemount employer: Kynoch & Robertson
Join our vibrant team in Aberdeen's West End, where creativity meets exceptional customer service in a supportive and friendly environment. We offer opportunities for personal growth and development within the interior design sector, alongside a chance to engage with customers and help them realise their design dreams. Our showroom fosters a collaborative culture, making it an ideal place for those passionate about home interiors to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service and Interior Design Sales Assistant\' in Rosemount
✨Tip Number 1
Familiarise yourself with the latest trends in interior design and soft furnishings. Being knowledgeable about current styles and materials will help you engage with customers and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family about their design choices. This will help you build confidence in providing advice and recommendations, which is crucial for this position.
✨Tip Number 3
Get hands-on experience with fabrics and curtain making if you can. Consider volunteering or taking short courses to enhance your practical knowledge, as this will set you apart from other candidates.
✨Tip Number 4
Showcase your creativity by creating a mock social media post related to interior design. This will not only demonstrate your understanding of the role but also your ability to engage with potential customers online.
We think you need these skills to ace Customer Service and Interior Design Sales Assistant\' in Rosemount
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and interior design. Include specific examples of your work with fabrics, curtain making, or window dressing to demonstrate your expertise.
Craft a Compelling Cover Note:In your cover note, express your passion for interior design and customer service. Mention why you are excited about this role and how your skills align with the company's needs. Keep it concise but impactful.
Showcase Your Knowledge:If you have experience with social media content creation, mention it! Highlight any previous roles where you engaged customers through platforms like Instagram or Facebook, as this is part of the job.
Proofread Your Application:Before submitting, carefully proofread your CV and cover note. Check for spelling and grammar errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Kynoch & Robertson
✨Show Your Passion for Interior Design
Make sure to express your enthusiasm for interior design during the interview. Share any personal projects or experiences that highlight your interest in fabrics, colours, and home decor. This will demonstrate your genuine passion for the role.
✨Prepare for Customer Scenarios
Think of potential customer scenarios you might encounter in the showroom. Be ready to discuss how you would assist customers with their design choices, from fabric selection to colour coordination. This shows your problem-solving skills and customer service approach.
✨Familiarise Yourself with Products
Before the interview, take some time to research common products used in interior design, such as different types of curtains, blinds, and wallpapers. Being knowledgeable about these items will help you answer questions confidently and show your readiness for the role.
✨Highlight Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've successfully interacted with customers in the past. Discuss how you’ve handled difficult situations or provided exceptional service, showcasing your interpersonal skills.
