Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.Are you fascinated by the intricate workings of businesses and eager to help customers navigate complex challenges? Then we have a unique opportunity for you as an Organizational Change Management Consultant (Analyst) with a key role in delivering change and adoption outcomes for a global client undertaking a Microsoft Tenant Migration program. In this role, you will also be the Change Management Consultant on dynamic consulting delivery projects that involve strategic technology transformation across Kyndryl's services in Applications (e.g. ERP), Data, AI, Cloud, IT Managed Services, Securities, Digital Workplace and more. Your engagements will require you to work across the OCM discipline, such as Change Impact Assessments, Change Readiness, Communications, Training & Enablement, Behavior & Culture and Resistance Management. Working with the customer and Kyndryl team, you will ensure successful implementation of OCM solutions, reporting to the Change Management, Communications or Training Lead as well as supporting Customer stakeholders.In addition, you will work closely with the UK&I OCM Director on internal initiatives such as OCM capability enhancement and business growth activities, supporting business development activities from the outset of customer engagements. Finally, it is an exciting time to join the Kyndryl OCM team as we expand our services and work with the established Global OCM team. They are at the edge of technology, changing the way our customers implement business solutions – so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology.Your Future at KyndrylAs an Organizational Change Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. Support the implementation of OCM strategies and plans for client engagements.Create detailed change impact assessments, stakeholder analyses and produce data-driven change action plans.Own stakeholder and business engagement responsibilities for driving Change & Adoption.Support the development and implementation of Change / Communication and Training strategies and plans.Activate the Change Network and deliver quality change network engagement content and sessions.Develop client-specific training programs.Collaborate with Kyndryl OCM Leads and client project teams to ensure smooth change implementation.Support the development of OCM proposals and pre-sales activities.Assist in the development and maintenance of internal OCM tools, templates, and methodologies.Participate in knowledge-sharing sessions and contribute to the development of OCM best practices.Who You AreRequired Skills and Experience:6+ years of OCM Change Management experience in consulting, preferably technology consulting in core OCM workstreams such as Change Management, Communications, Training and / or Business Transformation. Bachelor's degree in a relevant field (e.g., technology, business, psychology, communications, media).Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Experience with project management methodologies.Consulting skills, including strategic thinking and problem-solving.Experience designing and delivering high quality Change deliverables such as, Stakeholder Analysis, Communication strategy / plans / campaign execution, Change Strategies, Change Impacts Management, Change Network Management, Training programs, and other project specific artefacts such as migration run books and hype care support materials.Preferred Skills and Experience:Familiarity or experience with Microsoft Tenant migrations or similar.Project management certifications (e.g. Change Management certifications (e.g., Familiarity with business transformation delivery.Experience with IT managed services and IT infrastructure services.Technical certifications (ITIL, Agile, etc.).Experience in Agile, DevOps, or cloud transformation environments.Familiarity with tools like Microsoft 365, ServiceNow, Jira, Poppulo or OCM platforms.Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. You won't just contribute—you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. We want you to thrive here—and we're committed to helping you do just that. Join us and help shape what's next.SummaryLocation: No City (KGB51624) LondonType: Full time
Management Consultant - Per direct in London employer: Kyndryl
Kyndryl is an exceptional employer that prioritises a flexible working environment, allowing you to balance your personal and professional life while driving innovation with Google technologies. With a strong focus on employee growth and development, you'll have the opportunity to enhance your skills and collaborate with industry leaders in the vibrant UK market, making a meaningful impact in the tech landscape.
