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For Companies At a Glance
- Tasks: Deliver exceptional spa treatments and create a welcoming atmosphere for residents.
- Company: KYN is a new care home company focused on personalised care in beautiful surroundings.
- Benefits: Enjoy competitive pay, 33 days off, free meals, and ongoing training.
- Why this job: Join a passionate team dedicated to enriching lives and making a difference.
- Qualifications: NVQ Level 2 or 3 in Beauty Therapy and experience in a beauty therapy venue required.
- Other info: Flexible schedule and opportunities for personal growth in a supportive environment.
About KYN
KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices. KYN HURLINGHAM is our second home due to open in the first part of 2024. It’s a 32-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London. We are passionate about our people; we seek out those who have a true vocation for care or hospitality.
About the opportunity
- As a Spa Therapist, you will be responsible for supporting the Life Enrichment and Wellbeing Lead in creating a warm and welcoming atmosphere and consistently delivering an exceptional spa experience/treatment for our residents.
- Deliver a variety of spa services (e.g. manicures, pedicures, massages, and facials) to a high standard.
- Support the Life Enrichment and Wellbeing Lead/Life Enrichment and Wellbeing Co-ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times.
- Support residents with a range of diagnoses, including dementia, and deliver spa treatments for residents who are cared for in bed.
- Welcome, assist and handle residents’ queries and questions in a friendly, prompt, and professional manner.
- Provide recommendations and advice to our residents on treatments and products, including additional services such as holistic health.
- Ensure high standards of cleanliness and best practices are always maintained and that health and safety compliance and procedures are adhered to.
- Have excellent communication skills, product and service knowledge to effectively provide wellness solutions to meet the needs of our residents.
- Care for equipment and use appropriate amounts of product to assist with cost controls.
- Schedule hairdresser appointments and liaise with relevant third parties.
- Be flexible with your schedule, supporting the needs of the spa and Life Enrichment Team.
- Support the team in leading life enriching activities and delivering hospitality services when needed.
- Work effectively and efficiently without direct supervision.
- Create a nurturing environment where our residents and their family members feel loved, happy, safe and secure.
- Work as part of a team and communicate with other departments to ensure excellent quality and service.
- Perform prep work and restock as required.
- Undertake any administration and reception duties as requested, including liaising with residents and families to book spa treatments.
- Attend training when required.
- Be fully aware of and comply with rules and regulations.
- Act as a brand ambassador who demonstrates and leads the KYN values.
About you
- You will have experience of working within a beauty therapy venue.
- You will have NVQ Level 2 or 3 qualification in Beauty Therapy.
- You will be a professional, who understands the importance of delivering and maintaining high standards – keeping a safe, clean, and compliant environment.
- You will have strong communication skills, a cooperative and polite manner, and an eye for detail.
- You will be trustworthy, caring, adaptable, friendly, and patient and continually striving for excellence.
About our commitment to you
- Competitive salary and benefits.
- 33 days annual leave including bank holidays.
- Complimentary meals, hot drinks, and snacks throughout your shift.
- Bespoke company induction and ongoing training programmes at all levels.
- Access to the best-in-class equipment and technology.
- Custom-made uniforms provided.
- Annual bonus (discretionary and scheme rules apply).
- Employee assistance programme and other attractive wellbeing benefits.
- Discount schemes.
- Company contributory pension scheme & life insurance.
- And much more...
KYN is an equal opportunities employer. To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.
Spa Therapist - Hurlingham employer: KYN
Contact Detail:
KYN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Hurlingham
✨Tip Number 1
Familiarise yourself with KYN's values and mission. Understanding their approach to care and hospitality will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Prepare to discuss your experience in beauty therapy, particularly any work you've done with diverse populations or those with specific needs, such as dementia. This will demonstrate your adaptability and understanding of the role's requirements.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or role-playing scenarios. Being able to convey warmth and professionalism is crucial for a Spa Therapist, especially when interacting with residents and their families.
✨Tip Number 4
Showcase your flexibility and teamwork abilities. Be ready to provide examples of how you've successfully collaborated with others in previous roles, as this is essential for creating a nurturing environment at KYN Hurlingham.
We think you need these skills to ace Spa Therapist - Hurlingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in beauty therapy, particularly any roles where you've provided spa treatments. Emphasise your NVQ Level 2 or 3 qualification and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional care and hospitality. Mention your ability to create a warm atmosphere and your experience with residents who have varying needs, including those with dementia.
Showcase Communication Skills: In your application, highlight your strong communication skills. Provide examples of how you've effectively interacted with clients or residents in previous roles, ensuring they felt welcomed and cared for.
Demonstrate Flexibility and Teamwork: Mention your adaptability and willingness to support the team in various capacities. Share experiences where you worked collaboratively with others to enhance the overall service quality.
How to prepare for a job interview at KYN
✨Show Your Passion for Care
Make sure to express your genuine passion for providing care and hospitality during the interview. Share personal experiences or stories that highlight your commitment to enhancing the lives of residents, especially those with specific needs like dementia.
✨Demonstrate Your Skills
Be prepared to discuss your qualifications and experience in beauty therapy. Bring along any relevant certifications, such as your NVQ Level 2 or 3, and be ready to explain how your skills can contribute to delivering high-quality spa treatments.
✨Emphasise Teamwork
Since the role involves working closely with other departments, highlight your ability to work as part of a team. Share examples of how you've collaborated with colleagues in previous roles to create a positive environment for clients or residents.
✨Prepare Questions
Have a few thoughtful questions ready to ask about the company culture, the Life Enrichment and Wellbeing Lead's vision, or how they measure success in the spa services. This shows your interest in the role and helps you assess if it's the right fit for you.
