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- Tasks: Deliver exceptional spa treatments and create a welcoming atmosphere for residents.
- Company: KYN Hurlingham, a new care home focused on individualised resident care.
- Benefits: Competitive pay, 33 days leave, free meals, ongoing training, and wellness perks.
- Why this job: Join a passionate team and make a real difference in residents' lives.
- Qualifications: NVQ Level 2 or 3 in Beauty Therapy and experience in a beauty therapy venue.
- Other info: Dynamic environment with opportunities for personal and professional growth.
KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.
KYN HURLINGHAM is our second home due to open in the first part of 2024. It is a 32-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London.
We are passionate about our people; we seek out those who have a true vocation for care or hospitality.
About The Opportunity
- To support the Life and Enrichment Wellbeing Lead in creating a warm and welcoming atmosphere and consistently delivering an exceptional spa experience/treatment for our residents.
- To deliver a variety of spa services (e.g. manicures, pedicures, massages, and facials) to a high standard.
- To support the Life Enrichment and Wellbeing Lead/Life Enrichment and Wellbeing Co-ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times.
- To support residents with a range of diagnoses, including dementia and delivering spa treatments for residents who are cared for in bed.
- To welcome, assist and handle residents' queries and questions in a friendly, prompt, and professional manner.
- To provide recommendations and advice to our residents on treatments and products, including additional services such as holistic health.
- To ensure high standards of cleanliness and best practices are always maintained and that health and safety compliance and procedures are adhered to.
- To have excellent communication skills, to have product and service knowledge to effectively provide wellness solutions to meet the needs of our residents.
- To care for equipment and use appropriate amounts of product to assist with cost controls.
- To schedule hairdresser appointments and liaise with relevant third parties.
- To be flexible with your schedule, supporting the needs of the spa and Life Enrichment Team.
- To support the team in leading life enriching activities and delivering hospitality services when needed.
- To work effectively and efficiently without direct supervision.
- To create a nurturing environment where our residents and their family members feel loved, happy, safe and secure.
- To work as part of a team and communicate with other departments to ensure excellent quality and service.
- To perform prep work and restock as required.
- To undertake any administration and reception duties as requested, including liaising with residents and families to book spa treatments.
- To attend training when required.
- To be fully aware of and comply with rules and regulations.
- To act as brand ambassador who demonstrates and leads the KYN values.
About You
- You will have experience of working within a beauty therapy venue.
- You will have NVQ Level 2 or 3 qualification in Beauty Therapy.
- You will be a professional, who understands the importance of delivering and maintaining high standards - keeping a safe, clean, and compliant environment.
- You will have strong communication skills, a corporative and polite manner, and an eye for detail.
- You will be trustworthy, caring, adaptable, friendly, and patient and continuingly striving for excellence.
About Our Commitment To You
- Competitive salary and benefits.
- 33 days annual leave including bank holidays.
- Complimentary meals, hot drinks, and snacks throughout your shift.
- Bespoke company induction and on-going training programmes at all levels.
- Access to the best-in-class equipment and technology.
- Custom-made uniforms provided.
- Annual bonus (discretionary and scheme rules apply).
- Employee assistance programme and other attractive wellbeing benefits.
- Discount schemes.
- Company contributory pension scheme & life insurance.
- And much more.....
To find out more about KYN, our teams and values please visit www.kyn.co.uk/careers. KYN is an equal opportunities employer. To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.
Spa Therapist - Hurlingham employer: KYN
Contact Detail:
KYN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Hurlingham
✨Tip Number 1
Get to know the company! Before your interview, check out KYN's website and social media. Understanding their values and mission will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience as a Spa Therapist.
✨Tip Number 3
Show off your skills! If you have the chance, demonstrate your spa techniques or share examples of how you've created a welcoming atmosphere in previous roles. This will highlight your hands-on experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Spa Therapist - Hurlingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for spa therapy shine through! We want to see that you genuinely care about providing exceptional experiences for our residents.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and qualifications. Mention your NVQ Level 2 or 3 in Beauty Therapy and any specific treatments you've mastered that align with what we offer.
Be Personable: In your cover letter, don’t just list your skills—tell us a bit about yourself! We love a friendly tone and want to know how you connect with residents and create a warm atmosphere.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy, and we’ll get your application straight into our system for review!
How to prepare for a job interview at KYN
✨Know Your Treatments
Make sure you’re well-versed in the various spa treatments you’ll be offering, like manicures, pedicures, and massages. Be ready to discuss your experience with these services and how you can tailor them to meet the needs of residents, especially those with specific conditions like dementia.
✨Showcase Your Communication Skills
As a Spa Therapist, you'll need to interact with residents and their families regularly. Practice articulating your thoughts clearly and kindly. Think about examples from your past experiences where you’ve successfully handled queries or provided recommendations.
✨Emphasise Teamwork
KYN values collaboration, so be prepared to talk about how you work within a team. Share examples of how you've supported colleagues in previous roles, especially in creating a warm and welcoming atmosphere for clients.
✨Demonstrate Your Passion for Care
KYN is looking for individuals who have a true vocation for care. During the interview, express your passion for enhancing the wellbeing of others and how you strive for excellence in your work. Share personal stories that highlight your caring nature and commitment to high standards.