Luxury Care Home Concierge — Guest Experience Lead
Luxury Care Home Concierge — Guest Experience Lead

Luxury Care Home Concierge — Guest Experience Lead

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create a welcoming atmosphere and ensure exceptional experiences for residents.
  • Company: A new care home company focused on high-standard hospitality.
  • Benefits: Competitive salary, annual leave, and excellent benefits in a supportive environment.
  • Why this job: Make a real difference in residents' lives while working in a caring community.
  • Qualifications: Experience in high-standard hospitality and strong communication skills.
  • Other info: Join a compassionate team dedicated to enhancing guest experiences.

The predicted salary is between 28800 - 43200 £ per year.

A new care home company is seeking a Concierge to create a welcoming atmosphere and ensure exceptional experiences for residents. The ideal candidate will have experience in high-standard hospitality, strong communication skills, and a compassionate approach.

Responsibilities include:

  • Managing front desk operations
  • Liaising with various teams for safety
  • Handling complaints efficiently

The position offers competitive salary, annual leave, and excellent benefits, emphasizing a caring and supportive work environment.

Luxury Care Home Concierge — Guest Experience Lead employer: KYN

Join a pioneering care home company that prioritises exceptional guest experiences and fosters a warm, supportive work culture. As a Luxury Care Home Concierge, you will benefit from competitive salaries, generous annual leave, and opportunities for personal growth in a compassionate environment dedicated to enhancing the lives of residents. This role not only allows you to utilise your hospitality skills but also offers the chance to make a meaningful impact in the community.
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Contact Detail:

KYN Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Care Home Concierge — Guest Experience Lead

Tip Number 1

Network like a pro! Reach out to people in the hospitality and care sectors. Attend events or join online groups where you can connect with others who might know about openings or can give you insider tips.

Tip Number 2

Show off your personality! When you get an interview, let your passion for creating exceptional experiences shine through. Share stories that highlight your communication skills and compassionate approach.

Tip Number 3

Research the company! Understand their values and what makes them unique. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 4

Apply through our website! We make it easy for you to find the right role. Plus, it shows you're serious about joining our caring and supportive environment. Don't miss out!

We think you need these skills to ace Luxury Care Home Concierge — Guest Experience Lead

High-Standard Hospitality Experience
Strong Communication Skills
Compassionate Approach
Front Desk Operations Management
Team Liaison
Complaint Handling
Customer Service
Attention to Detail

Some tips for your application 🫡

Show Your Hospitality Skills: When writing your application, make sure to highlight your experience in high-standard hospitality. We want to see how you've created welcoming atmospheres in the past, so share specific examples that showcase your skills.

Communicate Clearly: Strong communication is key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for someone who can liaise with various teams effortlessly!

Emphasise Compassion: Since this role involves ensuring exceptional experiences for residents, it’s important to convey your compassionate approach. Share stories or experiences that illustrate your empathy and understanding towards others, especially in a care setting.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at KYN

Showcase Your Hospitality Experience

Make sure to highlight your previous roles in high-standard hospitality. Share specific examples of how you created welcoming environments or handled guest experiences, as this will resonate with the interviewers.

Demonstrate Strong Communication Skills

Prepare to discuss how you've effectively communicated with diverse teams and residents in past positions. Practise articulating your thoughts clearly and confidently, as strong communication is key for this role.

Emphasise Your Compassionate Approach

Be ready to share stories that showcase your compassionate side. Discuss how you've dealt with complaints or difficult situations with empathy, as this aligns perfectly with the caring ethos of the company.

Research the Company Culture

Take some time to understand the company's values and mission. This will help you tailor your responses to show that you’re not just a fit for the role, but also for the supportive work environment they promote.

Luxury Care Home Concierge — Guest Experience Lead
KYN

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