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- Tasks: Manage the end-to-end accounts receivable process and support care home operations.
- Company: Join KYN, a new care home company focused on personalised resident care.
- Benefits: Enjoy a competitive salary, 25 days leave, and ongoing training opportunities.
- Other info: Collaborative environment with a focus on quality care and continuous improvement.
- Why this job: Make a real difference in residents' lives while developing your finance skills.
- Qualifications: 1 year of accounts receivable experience and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
About KYN
KYN is a highly capitalised portfolio company of Melford Capital, a private equity/value investing hedge fund in the property sector, with a portfolio consisting of property (retail parks, warehouses, WeWork style offices) and property rich (hotels, student accommodation and care homes) investments. We are a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.
As an Accounts Receivable Co-ordinator at KYN, you will be responsible for the end-to-end AR process across all our Homes, from raising invoices and responding to queries, through to cash collection and aged debt management. Central to the role is delivering an exceptional experience to our residents and their families. You will be a trusted, reassuring point of contact, handling billing queries promptly and with real sensitivity to the circumstances of the people we care for. You will be a key part of the Finance team and work closely with our Homes. This role offers a great opportunity to build strong relationships across the organisation while contributing to the smooth running of our operations and service.
As an Accounts Receivable Co-ordinator you will be responsible for:
- Partner with care home managers to record and track weekly room and care fee movements, ancillary spend, and additional services
- Prepare and issue accurate, timely resident invoices with a high degree of attention to detail
- Handle resident and family invoice queries promptly and with sensitivity, ensuring billing is clearly understood and concerns are resolved with care
- Liaise with local councils to facilitate timely payment for council-funded residents
- Prepare and process direct debit runs
- Maintain bank reconciliations, allocating cash accurately within Xero to enable timely issuance of account statements
- Lead the monthly cash collection cycle, chasing invoices outstanding beyond their due date and managing the aged debtor ledger proactively
- Produce up-to-date debtor reports for internal management and Board-level visibility
- Prioritise collections based on risk and value, bringing care, compassion, and clarity to every interaction with residents and their families
- Support month-end close activity, including revenue reconciliation and commentary on key drivers such as occupancy levels and average weekly fees
About you
- Minimum 1 year experience in Accounts Receivable or a similar finance role
- Excellent accuracy and attention to detail
- Confident in Excel and comfortable working within accounting software, ideally Xero
- Clear and effective communicator, able to work comfortably with both finance and operational colleagues
- Highly professional and confident when corresponding on the phone and email - trusted to communicate with empathy and clarity when dealing with residents and their families, who may be vulnerable
- Calm and organised under pressure, with the ability to prioritise effectively
- Service-driven approach — collaborative, empathetic, and aligned with the group’s values of quality and care
- Continuous improvement mindset — willing to suggest and implement better ways of working
Our commitment to you
- Competitive salary and benefit
- 25 days annual leave plus bank holidays
- Bespoke company induction and on-going training programmes at all levels
- Access to the best-in-class equipment and technology
- Annual bonus (discretionary and scheme rules apply)
- Employee assistance programme and other attractive wellbeing benefits
- Discount schemes
- Company contributory pension scheme
- And much more…
KYN is an equal opportunities employer. To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check. To view our Privacy Policy, please visit kyn.co.uk/privacy-notice
Accounts Receivable Co-ordinator in London employer: KYN
Contact Detail:
KYN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable Co-ordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know someone at KYN. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching KYN's values and their approach to care. Show them you understand their mission and how your skills as an Accounts Receivable Co-ordinator can contribute to that.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with residents and families, being able to convey empathy and clarity is key. Role-play common scenarios to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the KYN team.
We think you need these skills to ace Accounts Receivable Co-ordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Receivable Co-ordinator role. Highlight your relevant experience in finance, especially any work with invoicing and cash collection. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our mission at KYN. Be genuine and let your personality come through – we love that!
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure to demonstrate your attention to detail in your application. Whether it’s through your CV formatting or the way you address queries in your cover letter, we’ll be looking for that precision!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about KYN and our values while you’re at it!
How to prepare for a job interview at KYN
✨Know Your Numbers
As an Accounts Receivable Co-ordinator, you'll be dealing with invoices and financial data. Brush up on your knowledge of basic accounting principles and be ready to discuss your experience with software like Xero. This will show that you’re not just familiar with the role but also confident in handling the financial aspects.
✨Show Empathy and Communication Skills
Since this role involves interacting with residents and their families, it’s crucial to demonstrate your ability to communicate clearly and sensitively. Prepare examples of how you've handled difficult conversations or resolved queries in the past, showcasing your empathetic approach.
✨Research KYN's Values
Familiarise yourself with KYN's mission and values, especially their focus on care and individualised journeys for residents. During the interview, relate your answers back to these values to show that you align with their vision and understand the importance of the role in enhancing residents' experiences.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the role, and how success is measured. This not only shows your interest in the position but also helps you gauge if KYN is the right fit for you.